Student Admissions Ambassador
Posting Job Title
Student Admissions Ambassador
Student Success & Strategy
Number of openings
The Student Admissions Ambassador or CAV Leader at JCCC serves as a primary receptionist by greeting all guests and visiting campus community members. The Admissions Ambassador ensures that visitors are acknowledged and that they feel welcome. The Admissions Ambassadors support the Recruitment Coordinator and recruitment team. An integral component of the job is working as part of a team of students and recruitment staff to provide quality tours and visit experiences for all college guests. The Admissions Ambassador is a highly visible student employee who will have a vast array of knowledge about the Student Services and Engagement as well as academic and support programs across campus to provide accurate information to visitors. The Admissions Ambassadors will be a part of a collaborative recruitment department that supports coworkers by utilizing available computer systems and technology to maintain accurate databases and information for reporting purposes.
1. DELIVER QUALITY CAMPUS VISITS – Provide a welcoming and engaging environment that caters to the needs and propels the prospective students to enroll at JCCC. This will be accomplished by working closely with Student Services and relaying timely and accurate requests to the recruitment team, including academic department requests. Tours and visits will be provided to ensure a successful connection and that superior visits to campus is presented and maintained.
Comprehensive individual tours are provided in a detailed and personalized manner.
Group tours are customized to suit the needs of the visiting organization
Large campus events are supported through positive interactions that could include: student panels, tours, and individual contacts
Detailed requests via web, phone, email, and walk-in for each visit are obtained and handled in a professional and timely manner, striving to ensure accuracy of information is collected
2. ADMINISTRATIVE RESPONSIBILITIES – Work as a part of a collaborative ambassador team that supports prospective student development and relationships with academic and support services across the college. Deliver extensive knowledge of JCCC in a precise and informed manner to prospective student inquiries and on-campus personnel.
Accurate and detailed information is acquired and recorded
Responsible for reviewing visit and tour schedules
Responsible for preparing all campus visit materials each day including visit folder, personalized visit agendas, water bottles, and t-shirts
Ensure that prospective students and guests are checked in and understand their itinerary for the day
Extensive knowledge of JCCC departments along with academic and support programs is acquired and expanded upon to ensure that prospective students are provided comprehensive information about opportunities available at JCCC
Phone calls, emails, web requests and written correspondence are recorded and followed up in a timely manner
Efforts are made to ensure positive relationships are created and maintained with JCCC faculty and staff along with high schools and community organizations
JCCC computer systems are implemented and utilized for recruitment efforts
Support Recruitment Coordinator as needed
Minimum of a high school diploma and a minimum of 12 completed credit hours at JCCC with a 2.5 or higher GPA.
Maintained enrollment in at least 12-credit hours at JCCC
Knowledge of Microsoft Office
Attention to detail
Ability to work in a fast-paced, team-oriented environment
Public speaking experience
Experience working with the public
Customer service experience
Required application documents
Resume and cover letter
Hours per Week
Varies depending on department need
Monday-Friday, hours will vary depending on department need
Salary Grade Level
$11.46 per hour
Overland Park Main Campus
Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.
In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of race, color, age, sex, religion, marital status, national origin, disability, veteran's status, sexual orientation, gender identity, genetic information or other factors which cannot be lawfully considered, to the extent specified by applicable federal and state laws.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email Hr@jccc.edu.
For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc.) refer to the links on our Career page.
Advertised: 21 Apr 2021 Central Daylight Time
Applications close: 21 May 2021 Central Daylight Time
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