Job no: 233367-AS
Work type: Staff-Full Time
Location: Madison
Categories: Academic Advising, Student Services/Support, Engineering, Equity, Diversity, Inclusion, Information Systems/Technology, Instructional Design

Position Summary:

The position works with the Deaf and Hard of Hearing Services area within the McBurney Disability Resource Center at the University of Wisconsin-Madison. We view disability as an important aspect of the diversity of UW-Madison and are committed to creating an accessible and inclusive educational experience for students. We also recognize that disability is one of many intersecting identities that students bring to our conversations and work.

The primary responsibilities are coordinating post-production media captioning services for students who are Deaf and Hard of Hearing, setting up effective remote technology solutions for captioning/interpreting services, providing real-time support for live remote interpreting/captioning services, and consulting with departmental interpreting/captioning requests.

This position interacts with instructional technology at all levels, including hardware/software, planning, installation, configuration, troubleshooting, integration, and training. In their work with campus, this position represents the broad range of technology accessibility needs of students with all types of disabilities and promotes concepts of universal design in instruction and technology.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

A Bachelor's degree (educational/instructional technology or design, curriculum & instruction, computer science, film/multi-media/communication arts, graphic design, adaptive/assistive technology, or a related field) is required at the start of the position or a Bachelor's degree with combined with related experience.

Minimum Years and Type of Relevant Work Experience:

Required Qualifications:
- One or more years of experience working with one or more of the following areas: post-production captioning, learning/course management systems (LMS), content management systems (CMS), video/audio recording/editing, Information Technology support, lecture capture, course presentation software, website development, website accessibility, electronic textbooks, web conferencing software, etc.
- Strong practical knowledge in one or more of the following areas: information technology, educational technology, web technology/design, or audio/video production/recording
- Strong problem-solving skills
- Strong communication skills

Preferred Qualifications:
- Knowledge of deafness, services and accommodations for Deaf and hard of hearing post-secondary students.
- Experience working in higher education and navigating university departments to develop partnerships
- Knowledge of Federal and State laws pertaining to disability access and compliance
- Intermediate or above knowledge of Windows, Mac, Android and iOS operating systems
- Experience effectively managing a high-volume workflow in a team environment

Additional Information:

This position is full time, but is temporary for one year (the posted end date would be adjusted based on an agreed upon start date). The extension of this position is dependent upon funding and program need.

This position will require flexibility in working hours, dependent on student class and departmental requests/schedules. It will likely include evening and weekend hours. This position requires navigation to buildings/classrooms on campus to install, troubleshoot, and remove remote equipment.

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: .

The McBurney Disability Resource Center ( ) is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.



Work Type:

Full Time: 100%

Appointment Type, Duration:

Terminal, 12 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding


Minimum $48,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

Please click on the button to start the application process.

To apply for this position, you will need to upload a resume, cover letter, and three references. References will not be contacted without notice to the candidate.

The cover letter should address the following:
1. Your qualifications as they pertain to the required/preferred education and experience
2. Your technology knowledge
3. Your skills that are transferrable to this position
4. Your experience working with a team


Mitchell Sabez
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Terminal

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Apr 20 2021 Central Daylight Time
Applications Close: May 16 2021 11:55 PM Central Daylight Time

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