Testing Assistant I B

Location
Illinois, United States
Salary
Salary Not Specified
Posted
Apr 20, 2021
Employment Type
Part Time
Posting Date 04/20/2021 Closing Date 04/30/2021 Open Until Filled No Special Instructions to Applicants

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

• Post-offer, satisfactory results of pre-employment background check
• Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College
• Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Advertising Summary

The recruitment of qualified and diverse faculty and staff is the cornerstone of JJC’s commitment to an innovative, collaborative and inclusive educational community. At JJC, we respect the wealth of knowledge and experience each of our employees brings to the workplace.

Job Details

POSITION TITLE : Testing Assistant I B CPTGSV -ASST01
STATUS : Part time
DEPARTMENT : Testing Services
DIVISION : Student Development
CLASSIFICATION : Non-exempt
UNION : Non-union
REPORTS TO: Supervisor of Testing Services
PLACEMENT : Clerical, grade 6B
MINIMUM PAY RATE : $18.47 per hour

Position Summary

POSITION SUMMARY

To provide a variety of clerical and proctoring duties; to provide professional, effective, and efficient customer service assistance to students, faculty, college personnel, and community members. Serves as proctor under the direction of Director and Department Supervisor; communicates testing needs to the Department Supervisor. Considerable judgment and initiative in adapting work procedures to new situations are required. Work requires knowledge of the policies and procedures within the Department and College Systems, as well as the acquisition and maintenance of all appropriate proctor certifications and/ or credentials. Ability to travel to other campuses and centers is required.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Professionally represent Joliet Junior College and uphold the College’s core values.
2. Provide exceptional customer service and user support to all visitors including students, faculty, staff, and community members. Assist students and community members with disabilities by providing testing accommodations and general assistance as needed. Answer inquiries and provide information and referrals. Schedule testing appointments.
3. Administer and proctor a variety of tests, while maintaining test security of all testing materials. Handle results in a confidential manner. Maintain testing documentation and materials, and complete data entry as per Testing Center procedures. Proctoring duties may take place at any Testing Services location or District 525 high school.
4. Provide technical support to department personnel and students with the use of office equipment.
5. Assist with manual entry and batch uploading of testing scores including but not limited to placement and admissions testing.
6. Troubleshoot testing issues for JJC staff, faculty, students, and community members. Work collaboratively with IT to address minor technical concerns. Keep abreast of technical developments relating to the testing operations.
7. Prepare and organize various reports, survey results, records, and files.
8. Organize materials in center to facilitate their use by students. Assist and instruct students in location and use of laboratory materials and equipment.
9. Provide Testing Services receptionist assistance when and where necessary.
10. Participate in staff meetings, in-services, and trainings as may be required.
11. Perform related duties as assigned.


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