PT - Peer Financial Aid Coach

Position Details

Position Information

Posting Number
AS188P

Position Title
PT - Peer Financial Aid Coach

Contract Length
N/A

Class Summary

As a Hispanic Serving Institution ( HSI ), College of the Mainland was awarded a Title V Hispanic-Serving Institution Program grant award from the U.S. Department of Education ( USDE ). Incumbent will support the financial aid outreach specialist and financial aid staff through active communication with students. This position is grant funded.

Candidates Eligible to Apply
Internal/External

Position Type
Non-Exempt Staff

Employment Status
Part Time

Position Funding Type
Grant

Posting Detail Information

Minimum Education/Training/Experience

Some college experience and one (1) year of customer service experience.

Preferred Education/Training/Experience

None

Minimum Knowledge & Skills

General knowledge or experience with federal, state, and institutional financial aid programs and requirements; College of the Mainland student population, departments, and resources; Business software programs;

Skill in:
• Organization;
• Use of computers and related software application programs and social media applications;
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Preferred Knowledge & Skills

Knowledge of:
• Federal, state, and institutional financial aid programs and requirements;
• Financial literacy topics (preferred, but not required).

Licensing/Certification Requirements

None

Job Duties

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE :

• Front-of-office assistance;
• Contacting students via phone or email to check on their financial aid status;
• Referring students to appropriate resources after determining their main concerns;
• Representing the department at various outreach activities (on and off campus);
• Facilitating the development of communication strategies for social media posts;

Physical Requirements

Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Minimum Salary Range
$12.50/hour

Mid Point Salary Range
$12.50/hour

Maximum Salary Range

Posting Open Date
04/13/2021

Posting Close Date

Posting Will Be Open Until Filled
Yes

Special Instructions to Applicant

EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

Quick Link to Share for Direct Access to Posting
https://jobs.com.edu/postings/2432

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you available to work in the evenings (5 pm-9 pm)?
   • Yes
   • No
   • Sometimes

Documents Needed to Apply
Required Documents

1. Resume
2. Transcripts (1 of 3)

Optional Documents

1. Cover Letter