HEDCO Clinic Manager

Oregon, United States
Salary Not specified
Apr 20, 2021
Employment Level
Employment Type
Full Time

HEDCO Clinic Manager

Job no: 527272
Work type: Officer of Administration
Location: Eugene, OR
Categories: Business Administration/Management, Healthcare/Nursing

Department: College of Education, HEDCO Clinic
Appointment Type and Duration: Regular, Ongoing
Salary: Salary range starts at $43,000; commensurate with experience
Compensation Band: OS-OA05-Fiscal Year 2020-2021
FTE: 1.0

Application Review Begins
April 19, 2021; position open until filled.

Special Instructions to Applicants
In order to be considered, complete applications must include the following along with the online application:

  • A cover letter highlighting how your knowledge, skills, and experience qualify you for each of the requirements, competencies, and if applicable, preferred qualifications outlined in the job posting.
  • A resume of your professional work experience, education, and applicable certifications.

    Note you will also be asked to submit the names and contact information for three professional references as part of the application process.

    Department Summary
    The HEDCO Clinic is a multi-disciplinary, innovative training clinic within the College of Education offering children and families evidenced-based assessments, therapy, and tutoring services. The HEDCO Clinic consists of training and service clinics - including the Communication Disorders and Sciences (CDS) Program, Couples and Family Therapy (CFT) Program, Center on Teaching and Learning (CTL), Comprehensive Diagnostic Assessment Clinic (CDAC), Child and Family Center (CFC), Counseling Psychology Adult Practicum (CPC) and Applied Behavior Analysis (ABA) - operating within the College of Education and serving the community of Eugene-Springfield and greater Lane County. The clinic has a student clinician staff of approximately one hundred fifteen students and over forty faculty and supervisors.

    Students seeking careers as couples and family therapists, speech language pathologists, special education instructors, and counseling and school psychologists gain practical experience. The clinic is staffed by a team of faculty and graduate students who provide comprehensive, research-based services to a range of different populations, with ages from early childhood through older adults. The clinic provides services in the areas of autism, learning disability, speech and language therapy, cognitive and brain injury interventions, reading and mathematics tutoring, as well as individual, couples, and family counseling. The HEDCO Clinic provides more than 8,000 client appointments to more than 600 clients every year.

    The Clinic Manager facilitates communication, coordination, and collaboration among clinic programs to provide high quality care and welcoming atmosphere for diverse clientele. Clinic Manager must have the ability to take initiative, exercise independent judgment, and remain calm and professional through difficult interactions. Must have excellent decision-making and problem solving expertise.

    The HEDCO Clinic is located at 170 HEDCO Education Building.

    Position Summary
    This HEDCO Clinic Manager coordinates the day-to-day business operations of the HEDCO clinic to ensure high quality care is provided as well as a welcoming atmosphere for diverse clientele. Primary responsibilities include clinic operations and budget management, HIPAA compliance officer, supervision of clinic staff and activities, records management, and compliance. This position is the primary point-of-contact for providing direction, information, and interpretation of business-related functions for clinic staff, student interns, program supervisors, and the public.

    The HEDCO Clinic Manager is supervised by the HEDCO Clinic Director. The Clinic Manager supervises 2 classified staff and 6-8 students who provide administrative and receptionist support in the Clinic.

    Staff provides assistance to individuals who have difficulty with speech and/or hearing, individuals with physical and/or cognitive impairments, and individuals with mental health and/or substance abuse concerns. The HEDCO Clinic Manager plays a key role in ensuring interactions with clients remain private, confidential and that staff are professional and calm through difficult interactions.

    Minimum Requirements
  • Two years of experience in health care or clinic operations or comparable experience
  • One year of supervisory experience
  • Experience working with electronic health records systems or comparable software systems

    Professional Competencies
  • Excellent computer skills, including experience with spreadsheets and databases are essential
  • High level of professionalism in independently conducting business with the public and other professionals, ability to remain calm and professional through difficult interactions
  • Excellent communication skills and customer relations skills
  • Comprehensive knowledge and ability to communicate rules and policies in a variety of formats as necessary to guide students and faculty to comply with clinic policies, program requirements, accreditation agencies, and federal confidentiality law
  • Ability to apply sound judgment in assessing practical implications of alternative solutions
  • Demonstrated ability to think critically and problem-solve independently
  • Familiarity and comfort with clinic management software systems
  • Demonstrated commitment in support of an inclusive and welcoming environment for individuals from diverse backgrounds and underrepresented groups
  • Proficient with word processing, database, and spreadsheet computer applications

    Preferred Qualifications
  • Bachelor's degree in health care management, business or related health field OR certification in Clinic Office Management
  • Office management experience in a confidential clinical or healthcare setting
  • Familiar with HIPAA regulations regarding release of medical and mental health records
  • Familiarity with FERPA regulations and requirements for students
  • Experience overseeing university students' compliance with HIPAA regulations and health record confidentiality
  • Knowledge of State and Federal statutes and regulations governing both Federal and State health care programs and UO policies, rules, and regulations
  • Experience interacting with students, faculty, and the general public in a clinical setting

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.

    To apply, visit https://careers.uoregon.edu/en-us/job/527272/hedco-clinic-manager


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