Financial Aid Assistant, Waukesha

Financial Aid Assistant, Waukesha

General Information

• Job Title:Financial Aid Assistant
• Location:
  • 100 N East Ave
  • Waukesha, WI, 53186
  • United States
• Employee Type:Support Staff
• Job Category:Financial Aid, Staff

Description
Description
Responsibilities:

• Assist students and parents in the office or via phone in a timely and friendly manner.
• Certify student/parent eligibility for Federal and Alternative loans to the appropriate agency (Department of Education, COD, lender/guarantee agency).
• Serve as liaison for the Financial Aid Office with the various lending agencies (Department of Education, COD, lenders and guarantee agencies).
• Coordinate and monitor entrance counseling for all students.
• Manage and coordinate the electronic funds transfer (EFT) of loan proceeds.
• Coordinate with the Business Office regarding return of loan funds.
• Perform Transfer Monitoring process through NSLDS.
• Remain current with federal and state guidelines that govern the various student and parent loan programs.
• Counsel students and parents as needed on form completion, application status, etc.
• Assist with daily mail and office email account.
• Assist with financial aid packaging process and serve as backup to completing financial aid adjustments.
• Assist students and parents in the office or via phone in a timely and friendly manner.
• Assist with processing of special circumstance process.
• Supervise student workers.
• Perform additional duties as assigned.

Qualifications:

Education and/or Experience:

• High school diploma/GED required; bachelor's degree preferred.
• Minimum of one year of experience in an office setting required
• Knowledge of financial aid forms, programs, etc. preferred
• Ability to understand and implement the Federal regulatory policies governing the administration of financial aid programs.

Technology Skills:

• Proficiency with Microsoft Office Suite
• Ability to use University software to create & maintain student financial aid records

Human Relations Skills:

• Excellent oral and written communication skills.
• Excellent analytical, critical thinking and organizational skills.
• Effectively and professionally communicate with staff regarding financial aid.
• Excellent professional judgement.
  • Ability to work evenings and weekends as needed.

• Ability to build strong relationships with leadership, management, students, parents, faculty, and staff through a consultative, collaborative and active problem-solving approach.
• Sensitivity to the needs of students, parents and colleagues.
• Ability to communicate with students and their families effectively and professionally when appropriate.
• Ability to work independently, prioritize tasks, organize work and meet deadlines in a fast-paced, time sensitive environment.
• Maintain a high level of confidentiality.
• Candidates must be willing and able to support and advance the http://www.carrollu.edu/about/missionstatement.asp/a">University mission.

To apply, please visit: https://secure4.saashr.com/ta/6153588.careers?showjob=402969538




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