Senior Associate Registrar

Job Summary

The Senior Associate Registrar assists the University Registrar or other appropriate administrator with strategic and operational assistance in the management of the Office of Records and Registration. This position is responsible for the planning, organizing and evaluating daily operations. Assists in the analysis of the effectiveness of and establishes future direction for functional policies and programs. The primary duty is the management of other managers, professionals, and support staff.

Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview.

At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution.

We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all.

Job Description

Typical duties may include but are not limited to:

•Assists the University Registrar or other appropriate administrator in long-term planning, strategic alignment, and management oversight of the Office of Records and Registration.

•Serves as part of a department’s leadership team.

•Leads the strategic planning in regards to core business processes, business process review, and staff development and assists the University Registrar in developing and implementing the overall departmental strategic plan.

•Oversees all student records and data processing operations.

•Establishes performance goals and measures to evaluate success of assigned area of responsibility.

•Assists the University Registrar in formulating and implementing policies and procedures.

•Participates in the preparation of the Academic Catalog and University Calendars in conjunction with various campus partners and University leadership.

•Manages the graduation clearance process in conjunction with academic advisors and Academic Affairs.

•Oversees the day-to-day operations of all key operations including the supervision of departmental employees.

Other Duties:

•Serves on institutional committees representing the interests of the department.

•Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

Bachelor’s degree from an accredited institution in an appropriate area of specialization.

Eight years of professional, full-time experience in a University Registrar’s office.

Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Five years of supervisory experience in a University Registrar’s office.

Experience developing business practices that support academic policies.

Five years of experience managing a student information system, as well as system implementation experience.

Preferred Qualifications:

Previous experience with Workday or similar software systems.

Experience with custom reporting, data integrity, and business process validation.

Knowledge, Skills, and Abilities:

Knowledge and understanding of management principles, practices, and standards, as applied to public institutions.

Knowledge of records retention and/or destruction policies and procedures.

Employee development and performance management skills.

Strong interpersonal skills, flexibility, and customer service orientation.

Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data.

Skill in examining and evaluating operations and developing and/or redesign operating strategies, systems, and procedures.

Excellent oral and written communication skills and the ability to interact effectively with a wide variety of people.

Ability to foster a cooperative work environment and work effectively in a team environment.

Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.

Ability to supervise and train assigned staff.

Ability to maintain confidentiality and discretion at all times.

Ability to develop and implement policies, procedures, goals and objectives.

Ability and skill in data analysis and metrics.

Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.


Cover Letter


Hiring Range:

Up to $82,500

FGCU is an EOE AA /F/Vet/Disability Employer.

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