Police Dispatcher

Position Information

University Code 31121 University Title Police Dispatcher 1 University Job Family Public Safety & Security ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Regional Working Title Police Dispatcher Position Number 538490 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Campus Police Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

To provide a 24/7 comprehensive emergency communications and warning service for the University, Hospital System and the general public by receiving and dispatching calls for police and security services.

Minimum Hiring Standards

The VCU Police Department is seeking to a Police Dispatcher. The position requires the following:

High School diploma, GED or equivalent experience.
Must have accurate data entry experience. Valid OMV operator license.
Must never have been convicted of a felony or crime of moral turpitude.
Possession of DCJS Basic Dispatch Certification and VCIN Class “A” Certification or ability to complete within 12 months of hire.
Working knowledge of data systems and ability to follow operating procedures.
Possession of a Virginia DCJS Dispatch certification and Class “A” VCIN certification or ability to complete within 12 months of hire.
Accurate data entry skill required.
Dependability is required to meet attendance and punctuality standards.
Good judgment skills.
Skill in operating and maintaining public safety communications equipment.
Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with diverse populations, to work in a team environment with all levels of local, state, federal, university and private sector.
Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies.
Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth.
Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System.
Ability to work in a 24-hour operation, 7-day rotating schedule is required.
Must be able to function physically and mentally under extreme stress and during emergency situations.
Demonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU .

Preferred Hiring Standards

Possession of DCJS Basic Dispatch
Certification and VCIN Class “A” Certification.
Previous Emergency Dispatching Experience.

Required Licenses/ Certifications Anticipated Hiring Range $38,303 Application Process/Additional Information Campus MCV and Monroe Park Campus Hours/Week 40 Normal Work Days/Hours varies Job Open Date 04/19/2021 Posting will close on or before Open Until Filled Yes Job Category Police and Security Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? No Sensitive Position Yes- A pre-employment fingerprint background check will be required. Resource Critical Yes Quick Link https://www.vcujobs.com/postings/104820 Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Do you have working knowledge of computer software applications (ex: MS Office, Word, Excel, PowerPoint, etc.)
   • Yes
   • No
2. Hours: Are you willing and able to work rotating shifts, weekends, and holidays?
   • Yes
   • No
3. Have you ever been convicted of any felony, or any misdemeanor domestic assult or crime of moral turpitude?
   • yes
   • no
4. What is you experience using a multi-line phone system?
   • 0-2 years
   • 2-5 years
   • 5 + years
5. What is your current typing speed (wpm)?
   • 0-49 wpm
   • 50-70 wpm
   • 70 + wpm
6. Do you have a high school diploma, GED or equivalent experience?
   • yes
   • no
7. Do you have previous Emergency Dispatching Experience?
   • yes
   • no
8. Do you have VCIN Level A Certification?
   • yes
   • no
9. Do you have DCJS Basic Dispatch Certification?
   • yes
   • no

Optional & Required Documents
Required Documents Optional Documents

1. Cover Letter/Letter of Application
2. Resume