Sr. Associate Director, Financial Aid

Location
Maryland, United States
Salary
Salary Not Specified
Posted
Apr 16, 2021
Employment Type
Full Time

General Summary:

Under the supervision of the Director of Financial Aid & Scholarships, the Sr. Associate Director for Financial Aid is responsible for coordinating the office’s student file review process related to the determination of aid eligibility for all prospective and enrolled undergraduate student populations (freshmen, transfer, waitlist, upperclassmen). This includes international and post-baccalaureate Pre-Med students. The successful candidate will embrace the office’s culture of continuous improvement, regularly assessing internal controls and practices in use, and identifying areas where processing improvements can be made. The ability to develop and maintain a student-centered service culture among staff is key. The Sr. Associate Director is also a member of the management team within the Office of Student Financial Services. As a collaborative group, they are responsible for the development and implementation of policies and procedures to ensure that Office and University wide goals are successfully met.

Essential Job Functions:

Supervise Financial Aid Advisers: The Associate Director is responsible for management and daily oversight of five Financial Aid Advisers. This includes but is not limited to ensuring staff are adequately trained and knowledgeable about office policies and procedures, developing and implementing a comprehensive adviser training plan, cultivating and coordinating new and existing opportunities for financial aid outreach programs, and establishing strategies for managing high volume periods.

Coordinate New Student Awarding Process: The Sr. Associate Director is responsible for coordinating the financial aid process/staff associated with awarding new and continuing undergraduate student populations. The Office uses institutional methodology (IM) to determine financial need and eligibility for University grant funds. Federal methodology (FM) is used to determine financial need and eligibility for federal funds. Tracking counselor progress for student file review and notification processes is complex and requires strong organizational and leadership skills during the demanding recruitment cycle.

Need-Based Processing:The Sr. Associate Director is responsible for managing and processing a portion of the total number of need-based financial aid applications received by the Office of Student Financial Services. This includes evaluation of aid applications for prospective and returning undergraduate populations. It involves determining aid eligibility using both federal and institutional methodologies, exercising professional judgment, working directly with students and families, and having a clear and comprehensive understanding of Federal Title IV regulations. The Sr. Associate Director position has direct authority to make financial aid commitments on behalf of the University.

Ability to manage multiple processes such as appeals, summer aid, and budget increase requests for currently enrolled students is essential.

Manage Critical Financial Aid Programs:

The Sr. Associate Director is responsible for management of the financial aid support for programs critical to our students’ academic success at Hopkins. Managing the financial aid component of programs such as Athletics, Study Abroad, International Students, Residential Assistants, Experiential Learning (the Career Center), and the Post Bac Program are all part of the Sr. Associate Director’s portfolio. Whether managing the programs directly or working with Assistant Directors to insure successful management of the programs, a leader with strong personnel and program management skills is essential.

Member of Office Management Team:The Associate Director is a key member of the management team within the Office of Student Financial Services. This team comprises the Director, three Sr. Associate Directors, two Associate Directors, and 11 Assistant Directors. As a collaborative group, they are responsible for the development and implementation of policies and procedures to ensure that Office and University wide goals are successfully met.

Other Responsibilities to be Determined: Based on the skills and experience of the individual hired, other program responsibilities will be assigned accordingly.

Education:

Required: Bachelors’ degree

Preferred: Preferred: Masters’ degree, Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Experience:

Five or more year’s direct experience in monitoring, applying, and interpreting Federal Title IV regulations in the area of student financial aid along with hands on experience managing Federal aid programs within a University setting. The successful candidate will have proven supervisory and staff management experience, along with knowledge of highly selective college or university settings where some form of institutional methodology is practiced. He/she will demonstrate exceptional written and oral communication skills, along with strong student-based counseling experience. The position requires an individual with a good eye for detail, robust organizational skills, strong presentation skills, and work ethic. Prefer experienced PowerFAIDS user.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Special Knowledge, Skills, or Abilities:

  • Must have detailed knowledge of Federal, State, and Institutional Financial aid regulations.
  • Previous supervisory experience and/or management of staff.
  • Ability to follow-through with policy and procedural implementations and affect beneficial change at all levels of the organization.
  • Demonstrated experience in analyzing and recommending significant improvements in departmental operations. Strong conceptual, logical, and problem-solving abilities. Ability to work without direct supervision.
  • Ability to partner cross-functionally with other departments.
  • Excellent written and verbal communication skills including ability to present with enthusiasm and energy.
  • Demonstrated ability to establish and meet objectives within limited time frames and under tight deadlines.
  • Candidates must possess unquestioned personal and professional ethical standards.
  • Highly valued are innovative thinking, technological vision, and ability to work collaboratively.
  • Experienced PowerFAIDS user preferred.

Classified Title:Associate Director Financial Aid
Working Title: Sr. Associate Director, Financial Aid
Role/Level/Range: ACRP/04/ME
Starting Salary Range:Commensurate with Experience
Employee group: Full Time
Schedule: M - F / 8:30am - 5:00pm
Exempt Status: Exempt
Location: 01-MD:Homewood Campus
Department name: 10001447-Student Financial Services
Personnel area: Homewood Student Affairs

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Homewood Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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