Epic Operations Project Analyst

Location
Maryland, United States
Salary
Salary Not Specified
Posted
Apr 14, 2021
Employment Type
Full Time

General summary/purpose:

This position will be responsible for the day-to-day activities and tasks assigned to support Epic for the Department of Orthopaedic Surgery. The successful candidate is responsible for the technical maintenance of the application and complex, department related, problem resolution. Serves as the functional system expert, developing problem-solving strategies, investigating unique/first time instances of system problems, and working with faculty and Administration to optimize Epic functionality for Orthopaedic Surgery users.

Specific duties & responsibilities:

  • Manages all template work for Orthopaedic Surgery, to include, but not limited to, building new templates, modifying existing templates (e.g. visit type pattern, slot lengths, number of slots), acting on approved template change requests, submitting JIRA and ClearCut requests, etc.
  • Maintains a full knowledge of scheduling operations and acts as a resident expert on issues relating to Advanced Scheduling and other Epic Cadence functionality.
  • Understands, emphasizes and supports JHM Template and Protocol Best Practices and guidelines, ensuring all template and protocol changes align with best practices.
  • Understands and supports each of the Orthopaedic Surgery Division’s Decision Tree enhancements, partnering with Access Services to manage their development and maintenance.
  • Identifies, develops and implements enhancements to identified areas of Epic functionality within The Department of Orthopaedic Surgery clinical areas.
  • Evaluates clinical workflows and partners with Faculty and staff to design solutions in Epic that will address identified challenges. Proactively identifies issues and solutions whenever possible.
  • Provides additional on boarding training to new staff and faculty.
  • Provides operational support for Epic by providing status on requests, prioritizing tasks or working with management, and Central EPIC teams to identify and resolve end-user issues.
  • Configures and modifies clinical documents, exam elements, and other relevant aspects of Epic to best meet the end-users’ needs.
  • Defines, runs and creates reports in Epic needed to assess billing, clinical and administrative performance.
  • Serves as an internal Epic training resource for Orthopaedic Surgery faculty and staff.
  • Works with Johns Hopkins programmers to ensure existing and new Orthopaedic Surgery applications are interfaced with Epic.
  • Supports Access Services with the management of smart source letter edits, scheduling questionnaire improvement, scheduling error reports.
  • Serves as department lead during EPIC upgrades, large builds, and interface changes.
  • Ensures compliance to template and visit standards.
  • Serves as an additional ECPS enrollment specialist.
  • Perform miscellaneous related duties as assigned.

Minimum qualifications (Mandatory):

  • Bachelor’s degree in Administration or Finance
  • 3 years related experience

Preferred qualifications:

  • Master’s degree in a related field
  • Knowledge of EPIC system and Project Management skills

Classified Title:Business Services Analyst
Working Title: Epic Operations Project Analyst
Role/Level/Range: ATP/04/PD
Starting Salary Range:
Employee group: Full Time
Schedule: Monday- Friday 8 AM - 4:30 PM
Exempt Status: Exempt
Location: 04-MD:School of Medicine Campus
Department name: 10003009-SOM Ortho General Administration
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

School of Medicine - East Baltimore Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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