Billing Coordinator

Walden University
Maryland, United States
Salary Not Specified
Apr 14, 2021
Employment Type
Full Time

General Summary:

Responsible for monitoring and managing the accuracy of billing as it related to tuition and registration fees. Validate and post tuition reductions, scholarships and grants associated with quarterly offers and/or promotions. Respond to internal Bursar queue inquiries as it relates to billing.

Essential Duties and Responsibilities:
  • Posting charges and transactions associated with tuition and fees
  • Troubleshoot and solve billing related inquiries and escalations
  • Provide customer service to students as it related to billing inquiries
  • Assist with the coordination and preparation of 1098-T tax forms
  • Reconcile tuition and registration statistics to include tracking and analysis
  • Back up support for applying exemptions, reductions and petition requests
  • Provide support to other student facing groups such as Student Support, Advising and Financial Aid

  • Bachelor’s degree in Business with a focus on Accounting preferred.
  • At least two years A/R, billing and/or collection experience required, preferably in a university setting.
  • Must have a working knowledge base of desktop computer applications including Microsoft Word and Excel.
  • Must be a self-starter, detail-oriented, and have the ability to prioritize assignments and meet deadlines.
  • Excellent verbal, written, and organizational skills required.

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