Residence Hall Coordinator

Kansas, United States
Salary Not Specified
Apr 15, 2021
Employment Type
Full Time

Position Details

Position Title

Residence Hall Coordinator

Position Number


Position Summary

The Residence Hall Coordinator is committed to the student’s total development within an inclusive community through residential experiences actualized in community experiences, intentional conversations, reflection, restorative practices, and group dialogue. The position requires the individual to use sound judgment and exhibit a caring personality to handle student issues and crises sensitively and timely. The Residence Hall Coordinator is responsible for facilitating a vibrant, supportive, and life-enhancing environment in the residence halls. Some evening and weekend time commitments are involved to attend events and handle incidents that occur outside of the normal work schedule.

The Residence Hall Coordinator responsible for the daily operations at Lincoln Hall, which serves approximately 350 student residents, is a full-time, live-in position.

The Residence Hall Coordinator responsible for the Kuehne, West, and LLC housing facilities’ daily operations serves between 400 to 480 residents and is a full-time, live-in position.

The Residence Hall Coordinator responsible for the Washburn Village housing facility’s daily operations serves approximately 196 student residents, is a full-time, live-in position.

Essential Job Functions of Position

Plan, initiate, coordinate and facilitate programs and activities that are educational, developmental, purposeful, and engaging for the assigned campus residential community. Implement conflict resolution strategies, meet and confer with students to address their concerns/conflicts with other students and/or roommates, address student conduct issues within the residential community. Serve as a resource for students/residents seeking guidance and direction with personal/community/academic problems or conflicts.

Lead tours of housing facilities and participate in information sessions as requested by University Admissions to inform prospective students and their parents about housing options.

Coordinate room transfers among residents in response to student requests. Update records in Banner/StarRez to keep room assignment information accurate and current. Track and report occupancy to ensure services meet student needs and prepare budget requests and reports.

Determine housing needs for summer camps and conferences. Schedule facility use and maintenance to minimize inconvenience to summer residents and avoid conflict with maintenance activities. Assign accommodations and make other arrangements for groups using residence halls during summer camps and conferences, working around maintenance and repair work to ensure that accommodations are for short-term summer residents. Work with Residential Living office to coordinate housing needs for incoming summer camps and conferences.

Inspect housing facilities, review maintenance requests and work with Facilities Services to request maintenance and repair to keep housing facilities fully functional and in good repair. Monitor and respond to requests and inquiries received via social media.

Based on needs during academic semesters and over the summer, determine staffing needs and select, train, supervise and evaluate RAs and other student employees. Develop work schedules to ensure facilities are staffed according to identified needs. Recruit, hire, supervise and manage staff to cover the front desk.

Conduct staff meetings; plan, schedule, and lead or make arrangements for in-service training sessions to communicate concerns and promote staff development—coordinate other training and staffing events as assigned by the Director. Provide backup and support for other residence hall directors/coordinators to facilitate the success of Residential Living programs and initiatives.

Review the department website and alert staff of outdated information. Offer suggestions for website content to assist with website content management.

Work with staff to develop learning outcomes and assessment measurements for students in Residential Living. Develop and maintain a body of knowledge relative to Title IX, and serve as the Title IX resource for Residential Living staff and students. Collaborate with the Campus Title IX Coordinator to support University efforts to develop Title IV initiatives and strengthen Title IX performance and compliance throughout the University.

Identify and share opportunities for continuing education and staff development with other Residential Living staff to promote professional development within the department.

Serve as a student conduct administrator for violations of Residential Living policies and the Student Conduct Code occurring in Residential Living Facilities.

Serve on committees to plan and implement events and address other relevant issues to represent Residential Living and support the campus community.

Perform additional job-related duties as assigned or as appropriate.

Non-Essential Job Functions of Position

Education and Experience

Bachelor’s degree.
One year of experience in college/university housing or other student life/affairs areas in higher education.

Preferred: Master’s degree in Student Personnel/Development, counseling or a related field or current enrollment in a Master’s level certification program in College Student Administration, or enrollment in a certified College Student Administration Program. One year of experience in college/university housing. Familiarity with Ellucian Banner, StarRez, Maxient, SafeColleges, and data entry.

Knowledge, Skills & Abilities

Willingness to work some evenings and weekends.
Committed to student development.
Possess effective communication and problem-solving skills.

Licenses, Certifications & Registrations

Preferred: Valid driver’s license with a driving record that meets University standards.

Additional Requirements (e.g. Physical Demands)

Ability to move materials weighing up to 20 pounds

Campus Security Authority


Special Instructions to Applicant

Update: Two positions are now available. 5/4/21

Advertised Pay

Mid $30K + Room and Board

Work Schedule

Regular Business Hours, Other - Some evening/weekend time commitments are involved to attend events and handle incidents that occur outside normal work hours.


Full Time

Average Hours per Week

Months per Year






EEO Statement

Washburn is dedicated to providing a student-centered and teaching focused academic environment and a curriculum that engages the diversity of human experience across the globe. We seek candidates who are committed to Washburn’s efforts to create a climate that fosters the growth and development of a diverse student body, and we encourage applications from members of groups that have been historically underrepresented in higher education. Application materials should clearly articulate how the candidate will contribute to the University’s commitment to diversity and inclusion through their teaching, research, and/or service.

Washburn University is an EOE . Washburn University provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Posting Number


Background Check Required?


Driving History Checked?


Drug Screen Required?


Anticipated Start Date


Position End Date (if temporary)

For earliest consideration apply by


Posting Close Date

Open Until Filled?


Quick Link for Direct Access to Posting
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree?
    • Yes
    • No
  2. * Do you have one year of experience in college/university housing or other student life/affairs?
    • Yes
    • No
  3. * Are you capable of lifting, carrying, and maneuvering objects weighing as much as twenty pounds?
    • Yes
    • No
  4. * Are you willing to work some evenings and weekends?
    • Yes
    • No
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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