Circulation Manager

The mission of The University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

GENERAL SUMMARY

Responsible for the management of all activities associated with the campus library circulation processes and customer service. Responsible for upholding and enforcing library policies and procedures including Circulation Procedures, Policy on Fines, and Policy on Lost or Damaged Materials. Note: this position requires regular weekend hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist students and faculty with checking in / checking out / renewing library materials.

• Provide customer service support to all library patrons, including answering basic questions and locating items.

• Proctor individual exams in the library as requested according to the Library Proctoring Policy.

• Troubleshoot problems with library technology such as printers, copiers, computers, etc.

• Train, schedule, and supervise part-time student library workers.

• Orient new students to library services and collections.

• Serve as a point of communication between the Library and the University, students and faculty on the weekends.

• Uphold and enforce official library policies and procedures, including overdue items and late charges.

• Maintain borrower records in library information management system.

• Record and process incoming serials or other items as needed.

• Manage the library cash drawer and collect payment for late fees.

• Coordinate loans with other campus libraries within the University.

• Meet regularly with other library staff on all campuses to suggest changes or report problems.

• Support and assist the Librarian, including maintaining sole responsibility of the library when the Librarian is absent.

• Contribute to university-wide library projects.

• Contribute to meeting the goals in the Library Long Range Plan

OTHER DUTIES AND RESPONSIBILITIES

May perform other duties and responsibilities that management may deem necessary from time to time.

POSITION IN ORGANIZATION

Reports to: Librarian

Positions Supervised: Library student workers

TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Excellent written and face-to-face communication skills.

• Ability to work independently or with little supervision.

• Ability to meet deadlines and perform tasks in a timely manner, even while multi-tasking.

• Excellent interpersonal and organizational skills.

• Professional demeanor.

• Excellent computer skills and the ability to new learn new software programs easily.

• Working knowledge of office management software packages.

EDUCATION and/or EXPERIENCE

• Preferred: one or more years of experience in a library setting

• Bachelor’s degree

TRAVEL

Some travel may be required, if necessary.

The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.