Coordinator, Business Operations (Coordinator, Housing Business Operations)



Position Details

Requisition Number

S734P

Home Org Name

Housing (Orgn: 111520)

Division Name

Student Affairs

Position Title

Coordinator, Business Operations (Coordinator, Housing Business Operations)

Job Class Code

AD49

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Reporting to the Assistant Director of Business Operations, the Coordinator, Business Operations provides coordination and oversight of over 6,000 on-campus student housing applications and assignments; room change process; and cancellation process for first-year students, returning students, transfer students, student athletes, and Residential Learning Communities.

Essential Functions

Coordinates the daily operations of the housing assignment processes including residence hall assignments, room changes, and space management.

Coordinates and oversees the housing application process for fall, spring, and summer semesters to include roommate requests, building/housing area preferences, and application cancellations.

Coordinates the room assignment process for fall, spring, and summer semesters as it relates to room selection, ADA housing accommodations, and special interest groups.

Coordinates the development, implementation, and oversight of departmental customer service efforts.

Coordinates alongside the Assistant Director of Business Operations with all departmental reporting efforts which include identifying trends, projections, and forecasting of future housing needs. Assists on financial reporting and financial batch runs in Banner.

Assists in the creation and maintenance of data and data structures within HMS /StarRez and provides reports and query results for individuals, departments, and outside entities in accordance with FERPA and HIPAA guidelines.

Oversees the graduate assistant(s) and the housing ambassador program to include the coordination of the housing showrooms, tour information, training, and working with various campus partners (i.e. Admissions and other special interest groups) to ensure housing is a part of the student recruitment efforts campus-wide.

Coordinates the day-to-day communications, marketing, and promotional material delivered through various mediums in a college, school, or department. This includes the coordination of the department’s social media platforms and residence halls’ digital signage.

Serves the department in an on-call capacity.

Education Level

Bachelor's degree from an accredited institution

Field of Study

No specific discipline

Years of Experience

3

Area of Experience

Experience in coordinating student housing
operations or property management.

Requirements for Additional Job Levels

Education Level

When a candidate has the required experience, but lacks the required education, they may normally apply additional relevant experience toward the education requirement, at a rate of two (2) years relevant experience per year of required education.

Field of Study

Years of Experience

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Knowledge of best practices of housing assignments, customer service, and housing trends as well as making sure housing policies are compliant with NCAA regulations, ADA regulations, FERPA, and HIPAA .

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Salary Grade

31

Salary Range

$31,300 - $52,100

Job Category

Student Affairs

Working Hours if Non-Traditional

List any hazardous conditions or physical demands required by this position

Posting Date

04/14/2021

Closing Date

04/26/2021

EEO Statement

A commitment to an inclusive and diverse campus environment is required.

Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/22069
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree from an accredited institution?
    • Yes
    • No
    • Will obtain within 6 months
  4. * How many years of experience do you possess coordinating student housing operations or property management?

    (Open Ended Question)

  5. * In which of your position(s) did you obtain this type experience?

    (Open Ended Question)

  6. * Describe your knowledge of best practices of housing assignments, customer service, and housing trends as well as making sure Housing policies are compliant with NCAA regulations, ADA regulations, FERPA, and HIPAA.

    (Open Ended Question)



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