Instructional Assistant 1, Part-time
Staffs the college-wide Student Help Desk and resolves students’
software and hardware problems. Coaches students one on one and in
small groups in digital literacy and advanced application use.
Performs technical work on software and hardware projects and
maintains computer lab.
Education and Experience:
Position requires a high school
diploma, GED, or equivalent. Requires experience, education, or
demonstrable knowledge in a computer or technical help desk
Knowledge and Skills:
Requires a thorough understanding of
the operation and maintenance of computers and software programs,
including working knowledge of Windows, Microsoft products,
printers, scanners, wireless network, cloud storage, video
conferencing, and email, sufficient to address student questions or
problems. Requires well-developed interpersonal communication and
customer service skills to interact with our diverse
Requires the ability to maintain the lab and
equipment safely and in an organized manner; to instruct students
in the use of equipment and programs. Must have the ability to
learn new software as needed. Must be able to organize and
prioritize work and manage time effectively despite frequent
interruptions. An educational approach focused on helping students
learn to help themselves versus a problem solving approach is
Spanish Language fluency, preferred.
Physical Requirements and Working Conditions:
Requires good arm, hand, and finger dexterity to operate a keyboard
and other office equipment. Requires sufficient hearing and
speaking to communicate effectively with staff and students.
Requires visual acuity to read numbers and words. Must be able to
lift and navigate light to medium (10-50 pounds) weight equipment
or objects. Requires the ability to stand, sit, bend, stoop and
Work is performed indoors in a highly visible, busy,
interruption-filled library with minimal exposure to safety and
health hazards. Work activities rotate between sitting at a
computer station to walking to and from student computer stations.
Substantial time is spent working at a computer. This position may
also include scheduled shifts working remotely.
Assists Librarian/Computer Lab Specialists on software and hardware
projects. Replaces and configures hardware as assigned. Assists in
maintaining the operational condition of equipment, including
network, software, and hardware.
Assists students as needed with software and hardware problems.
Performs instructional and lab support for students in various
software applications, including word processing, spreadsheets,
PowerPoint, Internet searches, electronic mail, and software.
Develops training aids for software applications and provides
instruction as needed. Creates signage for computers. Refers
students to faculty when appropriate. Reports instances of
non-compliance with policy/procedures to other library staff.
Performs routine cleaning, maintenance, and minor repairs on
computers and other equipment. Monitors equipment usage. Helps
replenish supplies; assists the Librarian/Computer Lab Specialists
in preventive maintenance and implementing the regularly scheduled
cleaning of equipment. Organizes and prioritizes work to manage
Please complete the online application and upload or attach the
following required documents:
2) Cover Letter
Applications are reviewed for minimum qualifications. In order to
be considered, your application must clearly show you meet the
minimum qualifications for this position.
U.S. Veterans will need to attach proof of honorable discharge
(Form DD-214) to their application to qualify for veteran’s
Proposed Start Date:
Full-time or Part-time
Number of hours/week:
Open Until Filled:
Special Notes to Applicants:
This position is open until filled.
As a condition of employment, all new employees are required to be
compensated via direct deposit.
LBCC is an Equal Opportunity Educator and Employer.
LBCC offers a pay incentive to eligible employees who demonstrate
proficiency in conversational Spanish when evaluated and formally
certified by a college-approved professional or agency. Eligibility
to apply for and receive bilingual pay incentives for Spanish and
languages other than English are subject to the provisions of
Administrative Rule 6025-06. For more detailed information, please
LBCC Bilingual Pay Incentive Administrative Policy
$15.83 per hour
Required fields are indicated with an asterisk (*).
- * How did you learn about this position? Please select one.
- Mid-Valley Sunday Newspaper
- Lebanon Express Newspaper
- Oregonian Newspaper
- Latinos in Higher Education
- HERC-Higher Education Recruitment Consortium
- Chronicle of Higher Education Online
- State Employment Department
- LBCC Employment Opportunities Website
- Eugene Register Guard Newspaper
- Other Online Website (specify below)
- Other (specify below)
- * If you selected other above, please specify the website or
other resource from which you learned of the position.
(Open Ended Question)
- Cover Letter
- Academic Transcript
- U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4