Instructional Assistant 1, Part-time

Posting

Position Information

Posting Number: 0600940-NC Position Type: Classified, Part-time Position Title: Instructional Assistant 1, Part-time Division/Department: Library Location Job Summary:
Staffs the college-wide Student Help Desk and resolves students’ software and hardware problems. Coaches students one on one and in small groups in digital literacy and advanced application use. Performs technical work on software and hardware projects and maintains computer lab.

Required Qualifications:
Education and Experience: Position requires a high school diploma, GED, or equivalent. Requires experience, education, or demonstrable knowledge in a computer or technical help desk field.

Knowledge and Skills: Requires a thorough understanding of the operation and maintenance of computers and software programs, including working knowledge of Windows, Microsoft products, printers, scanners, wireless network, cloud storage, video conferencing, and email, sufficient to address student questions or problems. Requires well-developed interpersonal communication and customer service skills to interact with our diverse community.

Abilities: Requires the ability to maintain the lab and equipment safely and in an organized manner; to instruct students in the use of equipment and programs. Must have the ability to learn new software as needed. Must be able to organize and prioritize work and manage time effectively despite frequent interruptions. An educational approach focused on helping students learn to help themselves versus a problem solving approach is preferred. Preferred Qualifications:
Spanish Language fluency, preferred. Physical Requirements and Working Conditions:
Requires good arm, hand, and finger dexterity to operate a keyboard and other office equipment. Requires sufficient hearing and speaking to communicate effectively with staff and students. Requires visual acuity to read numbers and words. Must be able to lift and navigate light to medium (10-50 pounds) weight equipment or objects. Requires the ability to stand, sit, bend, stoop and crawl.

Work is performed indoors in a highly visible, busy, interruption-filled library with minimal exposure to safety and health hazards. Work activities rotate between sitting at a computer station to walking to and from student computer stations. Substantial time is spent working at a computer. This position may also include scheduled shifts working remotely. Essential Duties:
Assists Librarian/Computer Lab Specialists on software and hardware projects. Replaces and configures hardware as assigned. Assists in maintaining the operational condition of equipment, including network, software, and hardware.

Assists students as needed with software and hardware problems. Performs instructional and lab support for students in various software applications, including word processing, spreadsheets, PowerPoint, Internet searches, electronic mail, and software. Develops training aids for software applications and provides instruction as needed. Creates signage for computers. Refers students to faculty when appropriate. Reports instances of non-compliance with policy/procedures to other library staff.

Performs routine cleaning, maintenance, and minor repairs on computers and other equipment. Monitors equipment usage. Helps replenish supplies; assists the Librarian/Computer Lab Specialists in preventive maintenance and implementing the regularly scheduled cleaning of equipment. Organizes and prioritizes work to manage time effectively. Applicant Instructions:
Please complete the online application and upload or attach the following required documents:
1) Resume
2) Cover Letter

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

U.S. Veterans will need to attach proof of honorable discharge (Form DD-214) to their application to qualify for veteran’s consideration. Proposed Start Date: Full-time or Part-time Part-time Number of hours/week: Varies Work Schedule: Posting Date: 04/25/2022 Closing Date: Open Until Filled: Yes Special Notes to Applicants:
This position is open until filled.

As a condition of employment, all new employees are required to be compensated via direct deposit.

LBCC is an Equal Opportunity Educator and Employer.

LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more detailed information, please review the
LBCC Bilingual Pay Incentive Administrative Policy . Salary Grade 14 Salary/Rate
$15.83 per hour Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this position? Please select one.
   • Mid-Valley Sunday Newspaper
   • Lebanon Express Newspaper
   • Oregonian Newspaper
   • Latinos in Higher Education
   • HERC-Higher Education Recruitment Consortium
   • indeed.com
   • Chronicle of Higher Education Online
   • State Employment Department
   • LBCC Employment Opportunities Website
   • Eugene Register Guard Newspaper
   • Other Online Website (specify below)
   • Other (specify below)
2. * If you selected other above, please specify the website or other resource from which you learned of the position.
   
   (Open Ended Question)
   
   

Required Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Academic Transcript
2. U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4