Manager, Communications Content

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Job Title: Manager, Communications Content

Division: Advancement and Communications

Evaluation Group: Staff

FLSA Status: Exempt

Starting Salary: $ 46,286.00 +

Reports To: Director, Communications

Positions Supervised: N/A

Special Instructions

Application must be completed in one sitting. At the time of completing the application, please upload the following:

  • Resume
  • Cover Letter
  • Writing Sample

Job Summary

In support of the university’s strategic plan, the communications content manager oversees the engaging delivery of all written and digital content purposed to convey strategic messaging. This role ensures brand cohesiveness via consistent voice, tone and messaging style. This position is a key contributor to both external and internal communications.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

  • Serves as the institutional expert on Lindenwood voice for all written and digital communication
  • Drafts original communication for website content, magazine articles, press outreach and marketing initiatives
  • Copyedits all produced content including university-wide reports, email communication, magazine articles and media buys
  • Maintains responsibility for Lindenwood’s brand and communication across all communication channels
  • Executes internal and external communication initiatives as guided by communications director, supporting project management and constituent requests
  • Works with campus partners to share targeted communication messages through relevant channels, and to appropriate audiences
  • Identifies and executes industry best practices for higher education communication in alignment with brand perception study data
  • Brainstorms new and creative growth strategies for storytelling and increasing reach

Service Excellence

  • Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports and holds others accountable to the university’s values – excellence, dedication, integrity, creativity and teamwork

Communication, Teamwork and Collaboration

  • Develops brand guideline materials as well as provides writing seminars and training for faculty and staff
  • Participates on university committees as needed to foster brand consistency and cohesiveness
  • Collaborates with and frequently leads internal teams tasked with key projects, including university communications and project management support
  • Maintains a thorough knowledge of university crisis communication procedures and systems

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

  • Bachelor’s degree in English, communications, public relations, journalism or related field
  • Minimum of 2 years’ experience in copyediting, writing, communication management, corporate communications or digital communications
  • Master’s degree preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Proficiency in AP Style
  • Experience in interviewing
  • Experience in writing and editing human interest stories
  • Excellent written, verbal and interpersonal communication skills
  • Ability to establish and maintain effective relationships with students, faculty, staff, alumni and community
  • Highly organized with ability to multi-task
  • Excellent project management and problem-solving skills
  • Ability to use good judgment and think critically

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.

  • General office setting
  • Occasional night and weekend work

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to work effectively at a computer for up to eight hours daily
  • Ability to sit for extended periods of time
  • Regular attendance is a necessary and essential function
  • Adequately mobile to welcome media partners and give tours of campus grounds, buildings and facilities as needed

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

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