Specialist, Instructional Technology

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Job Title: Specialist, Instructional Technology

Division: Academic and Student Affairs

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Lindenwood Online

Positions Supervised: N/A

Job Summary

Using evolving technologies, the instructional technology specialist develops online courses according to established guidelines and specifications; creates curated media, including print, digital, audio, video and animation; and provides a range of training and support services.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

  • Assists in the development and evaluation of online courses according to established guidelines and specifications
  • Creates curated media, including print, digital, audio, video and animation
  • Provides a range of training and support services
  • Evaluates, selects, implements and maintains new tools and methodologies to support online teaching and learning
  • Maintains comprehensive records
  • Achieves annual, measurable individual improvement goals of acquiring or refining skills and/or obtaining increased knowledge in job-related areas

Service Excellence

  • Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork
  • Professionally evaluates and respectfully delivers educational programs; offers academic support as needed
  • Promotes the university by participating in relevant professional organizations and events
  • Provides exemplary customer services to faculty and instructors

Communication, Teamwork and Collaboration

  • Collaborates with all relevant parties throughout the design and delivery of educational programs
  • Assists faculty and instructors in applying models, methodologies or technologies appropriate to course or program content, context and format
  • Supports a culture of continuous professional improvement and the attainment and assessment of institutional, program and course learning outcomes
  • Seeks opportunities to exchange and integrate innovative ideas

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

  • Bachelor’s degree
  • Master’s degree preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Strong attention to detail
  • Highly developed analytical, organizational and interpersonal skills
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Technologically savvy and creative
  • Proficient in learning management systems, including Canvas
  • Ability to work in a fast-paced, team environment
  • Strong professional integrity and independent problem-solving skills
  • Ability to achieve effective outcomes; build credibility and trust; and ensure exceptional service to all stakeholders

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.

  • General office/educational setting, including computer labs, classrooms, and related support facilities at system-wide campuses and extension sites
  • Online academic environment
  • Occasional night and weekend work may be required to support the diverse teaching schedules of faculty and instructors

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to work effectively at a computer for up to eight hours daily
  • Ability to sit for extended periods of time
  • Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

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