Assistant Director for Facilities & Operations, Campus Recreation
The Assistant Director for Facilities and Operations is a member of the Enrollment Management and Student Affairs team. The Assistant Director works with the Director of Campus Recreation and other Assistant Directors in creating a vision for the department and establishing strategic initiatives, goals, objectives, action plans and assessments. The Assistant Director is responsible for providing leadership, administration and oversight of operations, maintenance, custodial services and facility rentals. The current facilities include the Aquatic and Recreation Center, Maclellan Gym, UTC Sports Complex, and Waterfront. Duties include:
Provides leadership and mentoring to full-time staff members, graduate assistants (if applicable) and student staff in assigned program areas; maintains appropriate staffing levels of the areas under supervision; recruits, trains, coaches, and provides performance management of staff in designated areas in compliance with all applicable university guidelines; assists in the creation and implementation of professional development plans for each full-time member of the operations staff; and actively develops a strong professional and student staff team that promotes intra- and inter-departmental collaboration.
Serves on the departmental leadership team; actively leads and/or participates in staff meetings, staff trainings, regional and national organizations, University-wide committees and work teams, and other departmental and divisional meetings as appropriate; advises and educates others on current issues, compliance requirements, trends and industry best practices; develops networks and cultivates relationships to identify and develop new strategic partners; collaborates with a variety of partners including academic, athletic, alumni, campus departments, community groups and others to ensure the delivery of programs and services that meet the needs of a diverse community; and engages students in committees, work groups, and planning.
Ensures the effective and efficient operations of the department including daily operations, maintenance, event scheduling, equipment inventory, and informal recreation; works with divisional, university and system colleagues on facility capital and improvement projects; utilizes facility assessments to plan long term maintenance schedules and financial forecasting; develops long and short-term repair and replacement plans; monitors and evaluates operational effectiveness and initiates changes as required for improvement; supervises facility reservations and rentals for indoor and outdoor facilities; serves as a functional administrator for facility-related software; stays attuned to best practices and emerging research and continually evaluates facility needs and operations to ensure they meet or exceed industry standards; and assesses operations to include student learning outcomes, CAS standards, risk management and quality.
Provides oversight for comprehensive risk management and emergency action plans including standardized safety practices and incident management; provides safety training and conducts regular safety drills; reviews and maintains participant accident reports, employee injury reports, incident reports, training attendance and safety suggestions; works with the Risk Management Team to ensure compliance with all University standards; reviews and keeps up to date on recommended safety levels and standards arising from recent court decisions; updates all risk management related policies, procedures and manuals as needed; and conducts facility audits for compliance and risk reduction.
Fiscal and Budget Controls
Assists with the preparation, plans, and projections of expenditures for all supervised area budgets; monitors budgets to ensure that year-end results meet approved budgets; adjusts expenditures and budgets to compensate for revenue shortfall or for unforeseen expenditures; meets budget preparation, re-budget submittal and capital request timelines; assists with membership outreach and recruitment; updates the financial model regularly and monitors cost effective strategies to maximize resources while providing high quality; and monitors payroll.
The ideal candidate will possess the following:
- Knowledge of business operations including customer service, financial operations, and budget management
- Knowledge of facility operations and risk management
- Exceptional leadership skills
- Possesses an understanding and appreciation of the importance of technological applications for effectiveness and efficiency
- Ability to communicate professionally and effectively both verbally and in writing
- Ability to prioritize and manage multiple responsibilities and projects simultaneously with exceptional attention to detail
- Ability to take initiative, utilize critical thinking skills, and apply professional judgment
Review of applications will begin on April 22, 2021 and continue until the position is filled. Applications received by this date will receive priority consideration.
Minimum Qualifications: Bachelor’s degree; 3-5 years of full-time experience in facility management, membership, or operations; and two years of graduate assistant experience equals 1 year of full-time experience.
Preferred Qualifications: Master’s degree in Recreation, Sports Management, Business Administration, Higher Education or a related field; experience working in university recreation; demonstrated experience leading and supervising individuals and teams; experience fostering an inclusive environment and appreciation of differences in the workplace; demonstrated experience developing and implementing innovative practices which accentuate operations and strategic initiatives; ability to think strategically with action-orientation to reach organizational goals; and strong aptitude and skills in managing, analyzing and evaluating data.
The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
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