Resident Director, Housing and Residential Life

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Apr 12, 2021
Employment Type
Full Time

This position is responsible for the complete supervision of a residence hall complex, comprised of 1-2 buildings and 400-600 students. This includes supervision of 10-20 student employees, an administrative assistant, and up to one graduate assistant. RDs participate in the selection and training of Resident Directors, graduate assistants, and up to 100 Resident Assistants to create a campus community that is conducive to student success. RDs are first responders for matters of safety and student crisis. This position will provide oversight for student activities, conduct, and educational efforts. This position is a key coordinator in the retention, progression, and graduation of students.

Staff Supervision & Development

Recruit, select, train, and supervise 10-20 student staff within assigned complex. Train and supervise at least one full time support staff. Conduct individual meetings, staff meetings, and regular evaluations. Provide constructive feedback, motivation, training, accountability, and development.

Student Development & Education

Oversee implementation of residential curriculum and educational strategies within assigned apartment complex and among highly diverse residents. Provide, and participate in the assessment of, programs and educational strategies within complex, participate and support department wide initiatives. Supervise staff to ensure that requirements are met. Supervise residential learning community activities within residence hall complex. Mediate conflicts between roommates and residents. Inform residents of departmental and student code of conduct policies. Enforce and report policy violations. Perform conduct hearings for minor violations and adjudicate sanctions. Track conduct cases using a database system. Respond to emergency or crisis situations. Participate in on call duty rotation (including holidays). Manage after-hours loaner keys and building swipe access, as appropriate. Monitor and maintain security procedures for residence halls. Serve as a resource to, and advocate for, students for questions and concerns related to college life, and refer appropriately.


Responsible for managing 1-2 apartment complexes which house 400-600 residents. Responsible for all administrative functions within assigned residence hall to include, but not limited to; coordinate complex health and safety inspections, coordinate staff payroll, audit key inventory, and oversee mail distribution. Maintain office hours and respond to student, parent and stakeholder needs by being visible and available. Coordinate the check-in and check-out processes. Assist in room change process and room selection. Conduct weekly inspections of facilities and follow-up, as appropriate. Attend residence life staff, departmental, and divisional meetings. Chair and serve on departmental committees and special projects. Collaborate with other departments and offices. Participate in selection and training of new professional staff.

Summer School/Special Projects

During summer months, assume responsibilities for camps, conferences, summer school and/or special projects. These responsibilities could include, but are not limited to, staff supervision, scheduling, room preparation, coordinating with campus and community stakeholders, and other customer service functions. Other duties as assigned.

The ideal candidate will possess the following:

Knowledge of or the ability to learn, department and university policies and procedures. Must have excellent ability to handled high-volume administrative tasks in a timely manner. Ability to work within a collaborative environment and with diverse populations. Ability to communicate effectively in both oral and written form. Ability to exercise sound judgment in making decisions. Ability to diffuse and respond effectively to crisis situations as well as react quickly and calmly in emergency situations. Ability to train and supervise others. Ability to observe and detect unusual occurrences and policy violations.

Review of applications will begin on April 22nd and continue until the position is filled. Applications received by this date will receive priority consideration. In order to be considered for candidacy, please submit a resume in addition to the online application.

Minimum Qualifications:

Bachelor’s degree required and at least 1 year of experience in Housing & Residence Life (Resident Assistant or related) or Student Affairs (Admissions, Orientation, or related).

Preferred Qualifications:

Master’s degree in Student Affairs, Higher Education, or related field preferred; 2 years of experience as a Housing graduate assistant is preferred. Experience in recruiting, selecting, training, and supervising student staff preferred. Experience working with residential curriculum preferred. Knowledge of student development theory and techniques.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Qualifications :

Resident Director, Housing and Residential Life

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