Director of Veterans Services

Virginia Tech
Virginia, United States
Salary Not Specified
Apr 09, 2021
Employment Level
Employment Type
Full Time

Job Description

The Director of Veterans Services reports to the Associate Vice Provost for Student Success Initiatives with Undergraduate Academic Affairs. The Director provides oversight and leadership for the day to day operations of the Office of Veterans Services and the Veterans Resource Center (VetZone).

The Office of Veterans Services is the first point of contact for students seeking to use Department of Veterans Affairs (VA) education benefits and serves as a resource center for veterans and military-connected students. The Director serves as principle advocate and provides leadership in a collaborative process with staff in Student Affairs, The Student Success Center, Office of the University Registrar, Bursar’s Office, University Scholarships and Financial Aid, and Undergraduate and Graduate Admissions to facilitate students college transition, enrollment, and academic achievement. The Director also serves as the University’s liaison with outside agencies and offices at the state and federal levels, whose work impacts the lives of veterans and all military-connected students.

Required Qualifications

-Bachelor’s degree in a relevant field and professional related experience; or Master’s degree
-Demonstrated success managing detailed, complex, administrative processes
-Demonstrated success in working in collaborative environments
-Experience in an administrative office in higher education or government related environment
-Excellent interpersonal and listening skills to effectively communicate with individuals with diverse multicultural backgrounds
-Ability to utilize computer technology to input/access data, maintain records, review and generate reports
-Must be detail oriented and have strong customer service skills

Preferred Qualifications

-Knowledge of postsecondary issues for veterans and/or military-connected students
-Understanding of Federal Financial Aid regulations
-Experience with student programming and activities

Appointment Type


Review Date

May 3,2021

Additional Information

The successful Candidate will be required to have a criminal conviction check

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College . The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Lisha Farrier at during regular business hours at least 10 business days prior to the event.

Advertised: April 9, 2021
Applications close:

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