Financial Aid Specialist
• Verify data reported on student financial aid applications in accordance with federal regulations using appropriate tax information and documentation provided by the student; submit necessary corrections to government agency for reprocessing; adjust financial aid awards as necessary.
• Evaluate each applicable financial aid applicant for compliance with federal verification process requirements, including reconciling SAR codes 400 and 401.
• Review and submit documentation for citizenship verification to the US Citizenship and Immigration Services.
• Communicate frequently with financial aid applicants and parents/spouses to resolve incomplete or inaccurate financial aid information.
• Manage Return to Title IV aid refund calculations in conjunction with the Student Accounts Office and in accordance with federal regulations
• Manage state grant programs, Gear Up, and other state programs, including enrollment verification and request for payment.
• Advise students about financial aid eligibility, application procedures, indebtedness, and packaging. Serve as a financial aid advisor in person as well as via email and phone.
• Process withdrawals and graduates from the University.
• Inform students and parents regarding financial aid programs and procedures and assist with the Free Application for Federal Student Aid (FAFSA) application process.
• Participate in professional development opportunities, and remain current on changes and updates in Federal Title IV financial aid regulations.
• Perform other duties as assigned which support the purpose and initiatives of the Financial Aid Office and the University
EDUCATION and/or EXPERIENCE:
• Bachelor's degree required with a preference of experience in financial aid or a comparable combination of experience from other professional positions.
• Dedication to student service and success
• Demonstrated ability to work well with students, parents, faculty, and staff
• Willingness and ability to perform occasional evening and weekend work during peak enrollment periods or as needed based on volume of student transactions.
• Ability to interact with students and parents calmly and graciously, often under difficult personal situations with sensitive financial information, and be capable of explaining University and Federal policies to students and parents.
• Experience with CAMS student information system, PowerFAIDS financial aid software, or comparable databases.
• Strong working knowledge of Microsoft Office suite
• Familiarity with universities offering both undergraduate and graduate level programs
• Experience in financial aid in a college or university setting
• Familiarity with the role of regulations in delivery of services and financial support