Sr. Director Housing Business Operations and Residential Education (Admin II)

California State University, Sacramento
California, United States
$80,000.00 - $111,000.00
Apr 08, 2021
Employment Level
Employment Type
Full Time
Posting Details


Working Title Sr. Director Housing Business Operations and Residential Education (Admin II) Classification Title Administrator II Job Summary

Reporting to the Executive Director of University Housing Services, the Sr. Director Housing Business Operations and Residential Education (Sr. Director) is responsible for the leadership and supervision of several core and critical operational areas including the housing Central Office, Mail and Package Center for 2,100 residents, Housing Contracts and Assignments, New Employee Orientation, Census Data, Housing Ambassador Program, Move-In program and Budget and Project oversight.
The Sr. Director is also the liaison to UTAPS for residential parking, para-transit program, bike compounds and traffic patterns around the North Housing Village and works closely with International Programs and Global Management on the emerging international program.
The Sr. Director is responsible in leading the department in a sustainable environmentally friendly way, through the creation of paperless processes and systems. The incumbent will work closely with the Executive Director in creating a departmental environment of innovation and creativity while also valuing individual and group differences and instilling in staff, through teaching, and role modeling, the departmental values of Integrity, Teamwork, Respect, Customer Service, Professionalism and Innovation.
The Sr. Director has complete oversight and ultimate responsibility for generating 2,100 housing license contracts and bed assignments along with the billing of over $16M in room and board revenue. This includes oversight of two large complex programs – Housing Business Operations and Residential Education. The incumbent supervises four full-time staff and approximately 50 student staff and has final decision-making authority as it concerns all student staff hiring and termination. The Sr. Director represents the department on University committees with the ability to make decisions directly affecting the Housing Business Operations and Residential Education. The Sr. Director will ‘act in the absence of the Executive Director’ with full rights and responsibilities to act in the best interest of the department.

FLSA MPP - This position is defined in the Management Personnel Plan (MPP) of the California State University. It is excluded from the collective bargaining process and is exempt from overtime provisions of FLSA. This position is covered by health benefits. Classification Salary Range

$4,583 – $13,750 monthly

Hiring Range $6,667 - $9,250 monthly Salary Grade/Range 1 Step N/A Is this position Hourly or Intermittent? No Regular or Temporary Regular Full Time or Part Time Full Time Pay Plan 12 Work Hours Monday-Friday, 8am-5pm. Work hours may vary depending on operations. Department Information

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities which promote life and leadership skills, social responsibility, and academic success.

For more information, please visit:

Minimum Qualifications   Required Qualifications

1. Bachelor’s degree from an accredited four-year university or college
2. Three to five years’ experience in a mid-level or senior level housing/residential position
3. Three or more years’ experience supervising entry and mid-level staff
4. Experience with staff training and development
5. Excellent interpersonal and written communication and administrative skills
6. Experience with crisis management and student conduct
7. Three or more years’ Experience working in housing business operations
8. Knowledge opening and closing residential communities
9. Experience managing residence hall and central housing office front desk operations
10. Experience projecting occupancy for on-campus housing
11. Experience using assessment and analytics to inform decision-making and guide process improvements

Preferred Qualifications

12. Master’s Degree in High Education, College Student Personnel, Public or Business Administration, or related field
13. Experience managing and working in a collective bargaining environment
14. Experience with the development and implementation of social justice education initiatives
15. Programming experience with residential theme communities/faculty mentoring programs
16. Involvement in professional associations and/or organizations
17. Experience with budget

Physical Demands   Required Licenses/Certifications   Is Background Check Required Yes Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Selected candidate must furnish proof of eligibility to work in the U.S.

Hiring Preference Not Applicable Conflict of Interest

The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter."

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Posting Number AS0872P Number of Vacancies 1 Open Date 04/08/2021 Close Date   Open Until Filled Yes Priority Application Deadline 04/22/2021 Special Instructions to Applicants

The interview process will be conducted virtually. Selected Finalists will be expected to participate in a campus open forum.

Contact Name Employment Services Contact Phone   Contact Email Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the highest level of education completed.
    • GED
    • High School
    • Associate Degree
    • Bachelors Degree
    • Masters Degree
    • PhD or Professional Degree
  2. * Please select your years of experience in a mid-level or senior level housing/residential position.
    • Less than 3 years
    • 3 to 5 years
    • 5 or more years
  3. * Based on this position's over-site, address the challenges and opportunities associated with repopulating University Housing for Fall 2021. What would your goals be, what obstacles would need to be overcome, and what dynamics would need to be addressed due to the ongoing pandemic? (500 words or less)

    (Open Ended Question)

Documents Needed To Apply Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents