Director of Acquisitions and Content Management, UTC Library
The Library at the University of Tennessee at Chattanooga (UTC) seeks applications from motivated, creative, team-oriented, and user-focused librarians interested in becoming our Director of Acquisitions and Content Management.
In January 2015, UTC opened a new, five-story 180,000 square foot library. The library staff comprises 26 faculty librarians and 18.5 staff members, operates on an annual budget of just over 4 million dollars, and possesses collection holdings of more than 500,000 volumes, over 2,500 active journal subscriptions, 150 databases, and more than 28,000 accessible online journals. The library provides an information commons with 175+ public computers, 38 group study rooms, a media studio, three library instruction classrooms, a writing center, a cafe, and a 24-hour study space. The library delivers a comprehensive range of public services, including outreach, instruction, and research assistance, and is well equipped to support the research and scholarship needs of the UTC community.
The Collection Services Department is composed of two units: Acquisitions and Content Management and Special Collections. The department is led by a team of 3 librarians: Head of Collection Services, Director of Acquisitions and Content Management, and Director of Special Collections who work collaboratively with 5 faculty archivists/librarians, 3 staff members, and up to 35 student assistants, interns, and volunteers.
Acquisitions and Content Management
The Acquisitions and Content Management unit is a patron-focused and service-oriented team of three faculty librarians, two staff members, and a group of dedicated student assistants working together to provide users with access to resources in all formats to aid in their learning, research, and/or publishing endeavors. With an annual materials budget of ~ $1.7 million dollars, the unit is responsible for operations related to acquisitions and cataloging, collection development and management, electronic resources, document delivery and interlibrary loan, stacks maintenance, and course reserves. Acquisitions and Content Management manages more than 650,000 titles using Alma, a next generation library system and makes them discoverable through Primo VE. Over the past several years, the team has led large-scale projects such as migrating from a WorldShare Management Services (WMS) Integrated Library System (ILS) to Alma and developing new textbook affordability initiatives.
The Library’s Special Collections unit is a dynamic and responsive team of four faculty archivists and librarians and one staff member working in a collaborative environment that stresses a standards-based approach to curation. The repository offers researcher-centered services that support teaching and learning at UTC and in the community. Special Collections houses more than 3,500 linear feet of manuscript and archival material and nearly 13,000 books and theses. Additionally, Special Collections manages scholarly communications, open publishing, affordable course materials, and data management initiatives on campus. In June 2017, the repository accepted joint responsibility for the curation of the Chattanooga History Collections, which are co-owned by the University of Tennessee at Chattanooga and the Chattanooga Public Library. Finally, Special Collections administers digital repositories powered by ArchivesSpace, CONTENTdm, and Digital Commons and up to 25 part-time student assistants, interns, and volunteers each semester.
Position Summary and Responsibilities
The Director of Acquisitions and Content Management will lead by building effective relationships across the unit while maintaining the positive team environment that currently exists. The ideal candidate will be committed to equity, diversity, and inclusion in all aspects of their work, and will actively engage with Library and University colleagues in building a work environment where everyone, including individuals from traditionally marginalized populations, is welcome, supported, and able to work to their fullest potential.
The Director of Acquisitions and Content Management is responsible for coordinating the work of the Acquisitions and Content Management unit consisting of 4 employees (1 tenure-track faculty, 1 non-tenure track faculty, and 2 non-exempt staff) involved in acquisitions, electronic resources and serials, cataloging and metadata, discovery, course reserves, stacks maintenance, bindery, and resource sharing. The Director's role is multifaceted with three areas of responsibility:
- Serve as a member of the Collection Services department’s
leadership team with the Head of Collection Services and Director
of Special Collections:
- Assist with strategic department and unit wide project planning, goal and objective setting, cross-unit training and documentation, and personnel and budget planning;
- Represent and advocate on behalf of the unit on Library Management Council, at Library-wide meetings and events, and across the University;
- And build and sustain positive working relationships with campus researchers, library colleagues, vendors, and external partners.
- Leadership and oversight of daily operations of the
Acquisitions and Content Management unit:
- Lead the development and prioritization of individual and team goals, projects, and training within the Acquisitions and Content Management unit;
- Regularly communicate team needs, issues, and information to the Head of Collections Services;
- Organize regular team meetings to check in on projects, daily operations, and to troubleshooting issues;
- Communicate expectations clearly and effectively;
- Work with team members on iterative process and workflow improvements including documentation and training where needed;
- Collaborate with and assist the Electronic Resources and Serials Librarian with project development and prioritization, negotiation of large ongoing and one-time subscriptions, including renewals and cancellations, statistics gathering and analysis, and e-resource management workflows and efficiency;
- Collaborate and assist the Cataloging and Metadata Librarian with project development and prioritization, process and workflow improvement, cross-unit and department projects and initiatives, and oversight and implementation of processes and workflows where cataloging, acquisitions, and resource sharing intersect;
- Manage and support the daily work of 2 FTE staff specialists charged with managing operations and services for stacks, receiving, physical processing, student management and ILL and E-Resources. Assist with long-term projects and serve as a back-up for daily operations when staff specialists are absent;
- Work closely with Director of Desks and Patron Experience on shared workflows and process improvements between units;
- Actively promote, support, and provide training on the services and initiatives offered through the department;
- Evaluate and recommend new technology and services to improve processes and workflows and/or provide cost-savings, and actively assists with implementation when new technologies or services are adopted, and maintains current knowledge of system updates and changes;
- Coordinate the collection and dissemination of statistics related to collections, services, and operations of the Acquisitions and Content Management unit and assist with the development and analysis of reports for internal and external dissemination;
- And maintain awareness and knowledge of current and emerging trends and practices in librarianship especially related to areas and services within the Acquisitions and Content Management unit.
- Responsibility and oversight specifically for acquisitions,
collection development and management, and course reserves:
- Provide library-wide leadership in acquisitions and technical services, collection development and management, resource sharing, and course reserves;
- Oversee library approval plans and selection lists;
- Oversee approval and creation of purchase orders, purchase order lines, and invoicing for firm order monographs and AV;
- Assist Department Head with annual fiscal year budget development, fund management, and annual fiscal year close processes within Alma;
- Work with vendors on integration of services for bibliographic records, electronic order records, and electronic invoices, and investigate and implement new services/features;
- Serve as an Alma administrator and assist in coordination of projects, new release features, and updates, focusing on acquisitions, course reserves, and resource sharing with secondary support for e-resources, cataloging, discovery, and analytics;
- Assist with management of continuation renewals within Alma;
- Maintain and improve upon the Library’s Collection Development Policy;
- Actualize and plan new collection development and management (weeding) projects;
- Manage and oversee purchase requests;
- Manage and oversee physical course reserves;
- And work with Library’s liaison program to improve collection development and management workflows and processes.
Library and University responsibilities include the following :
- Participate in providing reference or customer service at a Library service desk at least 1 hour per week;
- Serve proactively on library-wide task forces, committees, and councils as appointed;
- Participate in university governance, planning, and service;
- Conduct scholarship consistent with a tenure-track appointment;
- And engage in continuing professional development by attending and participating in professional conferences, training opportunities, and events related to position responsibilities.
- ALA-accredited Master’s degree in library or information science;
- Minimum three years of professional or paraprofessional experience in library technical services, acquisitions, collection development and management, or resource sharing;
- Minimum two years of experience supervising professional or paraprofessional library staff with evidence of or ability to prioritize the development of employees;
- Minimum one year of experience managing workflows and processes associated with the acquisition and management of physical and/or electronic resources, interlibrary loan and resource sharing, or collection development and collection management;
- Minimum one year of experience managing back-end customizations or workflow/process creation and modification within an integrated library system or next generation library services platform such as Ex Libris’ Alma;
- Foundational understanding of metadata standards, schema, and practices and how they apply to acquisitions and/or access to materials in all formats, including, but not limited to AACR2, RDA, MARC21, LCSH, LCC, NACO, and CONSER;
- Foundational understanding of discovery systems and platforms and their relationship to acquisitions, resource sharing, cataloging and metadata, and/or e-resources, including, but not limited to Primo VE, Primo, Summon, or EBSCO EDS;
- Demonstrated ability to adapt to and effectively implement changes within the work environment;
- Experience organizing and managing projects, balancing competing priorities, and setting and meeting deadlines;
- Strong customer/patron focus and a commitment to service and outreach in an academic community;
- And effective written and oral communication skills.
- The minimum annual salary is $54,000, commensurate with experience.
- This is a full-time, 12-month, tenure-track position with faculty status and rank of Assistant or Associate Professor.
- 24 days of vacation and 12 days sick leave per year;
- 11 paid holidays;
- 80% of health/life insurance paid by the state;
- Choice of retirement programs paid by the state and equivalent to 10% of an individual’s annual salary;
- Partial relocation reimbursement;
- Professional development funding;
- Tuition reimbursement for the University of Tennessee and the Tennessee Board of Regents schools;
- Tax program savings and more.
- Interested applicants must prepare and submit the materials articulated below:
- a letter of application
- a current curriculum vitae
- a statement of librarianship philosophy
- the names, addresses, telephone numbers, and e-mail addresses of three references including the professional relationship of reference and applicant.
- Applicants must submit applications electronically through the UTC Faculty Career Site.
- The review of applications begins on May 10, 2021 and continues until the position is filled.
- For information about UTC and the Library please visit www.utc.edu and www.utc.edu/library .
- For information about Chattanooga, please visit www.chattanoogafun.org or www.chattanooga.gov .
- The University of Tennessee, Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
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