Director of Operations - Facilities
PRIMARY PURPOSE: To work with the AVP of Facilities and the Facilities Leadership team to effectively and efficiently administer the College’s building maintenance programs and staff within the financial resources available. This position directs all aspects of operational and fiscal management for the trades and maintenance shops and requires a working knowledge and understanding of building maintenance practices and requirements in a college setting. An extensive knowledge of utility operations and maintenance including testing, commissioning, and preventive maintenance procedures is critical. DESCRIPTION OF DUTIES & RESPONSIBILITIES: Leadership & Management (30%)
- Responsible for the selection, training, supervision, evaluation, performance management, and discipline of the department employees.
- Key staff member in directing, mentoring, and coaching of Facilities personnel to deliver operational projects.
- Responsible for maintaining employee engagement by fostering a means of, ongoing, professional development through internal and external educational opportunities as well as professional association memberships.
- Provide leadership and strategic direction for department with a focus on the College's culture, mission and vision.
- Encourage and build mutual trust, respect, and cooperation among employees.
- Develop, formalize, and implement both short-term and long-term plans, goals, and objectives for the Maintenance, Environmental Services, and Grounds and Traffic Departments.
- Develop facilities operational strategies working with AVP, Facilities Services staff, and campus stakeholders.
- Understand the needs of Facilities maintenance services, routine/preventative maintenance, and long-term stewardship.
- Maintain and expand facility condition survey.
- Understand energy/utility systems of the campuses and seek conservation opportunities and technologies.
- Oversee fleet management, equipment management, parts inventory, surplus storage and deposition.
- Develop policies and procedures to ensure efficient and effective delivery of facilities services.
- Remain current in new practices, products, or systems that improve delivery of services.
- Act as Liaison between Facilities Operations and other institutional departments to ensure Department meets client needs.
- Work with the City of Portland on project permitting and inspections.
- Maintain and update the Facilities Operations portions of the Facilities Services website.
- Prepare written reports as required.
- Direct and oversee capital project work to repair, replace, and improve building assemblies and physical plant equipment.
- Coordinate facilities maintenance team with all minor and major capital project work.
- Possess an understanding of, and work to implement College’s Sustainability and Diversity Practices and goals.
- Remain up-to-date on all government laws, rules, and regulations which affect hazardous chemicals that are used, generated, handled, disposed, or controlled by the departments under the responsibility of the position. Insure compliance.
- Perform special projects as assigned by the AVP Facilities.
- Within fiscal and staffing constraints tailor services to departments to better meet needs.
- Track and manage budgets. Complete required reports and updates.
- Bachelor's degree or a combination of education and relevant training/experience.
- 5-9 years of relevant experience
- Present a consistently positive approach and demeanor to internal and external contacts in a manner that is friendly, courteous, helpful.
- Ability to work outside of the traditional working hours as project needs require.
- Possess a thorough knowledge of good management, organizational and supervisory principles, techniques, and practices. Experience in managing shops and employees to achieve short-term and long-term goals through both individual and team effort.
- Minimum seven years (7) years’ experience in all aspects of building maintenance – experience and understanding of commercial mechanical and electrical systems is required
- Ability to work with a diverse community to understand and prioritize needs and wants and bring groups to consensus.
- Ability to develop designs with staff, design professionals and contractors.
- Ability to outline project development using written documents and spreadsheets.
- Skills necessary for effective operational management i.e. documentation, contracts, scheduling, payment, construction knowledge, change orders, building codes, meeting notes, and close out procedures.
- Must have ability to effectively organize and direct personnel during crisis or emergency situations.
- Knowledge of the Oregon Specialty Building Codes, National Electrical Codes, NFPA 101, and AASHRAE & LEED Design Standards and knowledge of the City of Portland’s Facilities Permitting Program, the commercial building permitting, trade permits special inspection.
- Demonstrated organizational skills, and the ability to keep track of multiple ongoing work/projects in various stages of development and execution.
- Extensive knowledge of utility operations and maintenance including testing and preventive maintenance procedures. Working knowledge and understanding of general building and grounds maintenance practices, procedures, and requirements.
Familiarity with current federal, state, and local
laws, rules, and regulations affecting the handling, use, storage,
monitoring, recordkeeping, disposal, and presence of the following:
asbestos, PCB's, underground storage tanks, and building and
- Master's degree or combination of education and relevant training/experience.
- 9 or more years of relevant, progressive experience.
- Experience in a union environment.
Minimum five (5) years leadership experience in
construction methods, project supervision, and enforcement of
- 37.5 hrs/week
- Availability for after-hour on-call duty as needed, including during unscheduled hours and during holidays and weekends, in support of an emergency impacting Lewis & Clark.
- Commensurate with experience
- Requires continuous moderate, with some strenuous, physical exertion, including standing, climbing, crawling, and/or regular lifting of objects up to 50 pounds.
- Ability to work effectively under difficult and arduous circumstances under highly variable conditions (e.g. during an emergency incident), often with little to no supervision.
- Repetitive Movements
- Ability to climb stairs and ladders; ability to walk and run over grass, asphalt, cobblestones and uneven surfaces; ability to effectively and safely manipulate the tools and equipment used in assigned tasks; and ability to stoop, kneel, bend, crawl, crouch or squat as needed.
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