Program Coordinator

Classified title: Program Coordinator

Working title: Working title: COVID-19 Mobile Vaccine Site Scheduler

Role/Level/Range: ATO-3-OF

Starting Salary Range: Commensurate with experience

Employee group: Full time

Employee subgroup (FLSA Status): Non-Exempt

Position Type: New

Schedule (hours/days): 8:30 am to 5:00 pm

Personnel area (School): Academic and Business Centers

Org unit name and #: Global Programs - 60000109

Department name: Jhpiego

Reports to (Job title): Reports to (Job title): Sr. Program Manager

General summary/purpose:

Jhpiego has partnered with the Baltimore City Health Department (BCHD) to staff and train their COVID-19 Mobile Vaccine workforce. Focusing on vaccine equity, Jhpiego and the BCHD are committed to focused, culturally responsive outreach to ensure access to and acceptance of COVID-19 vaccine by all Baltimoreans through strategic implementation of mobile vaccine clinics. The COVID-19 Mobile Vaccine program engages Baltimore City community members, ambassadors, and leaders to bring culturally responsive COVID-19 vaccine to priority populations through mobile clinics while also working to address vaccine acceptance and uptake among these groups throughout Baltimore.

The Mobile Vaccine Site Scheduler will manage daily scheduling of US COVID-19 mobile vaccine programming in Baltimore. Under the supervision of the Mobile Vaccine Team Lead and Site Manager, the Site Scheduler will work closely with mobile vaccine site contacts, clinical partners, and other partners to schedule mobile vaccine clinics and ensure successful operations. They will be responsible for ensuring sites are equipped with the specifications required for mobile vaccine delivery, for identifying new locations as needed, and liaising between the site locations and the Mobile Vaccine team. The Site Scheduler will report to the Mobile Vaccine Team Lead. The Mobile Vaccine Site Scheduler will be expected to establish and maintain excellent relationships with all program partners.

This is a temporary position funded through February 2022. This position is primarily remote, although there may be infrequent need to visit or work from the mobile sites.

Specific duties & responsibilities:

  • Develop and manage mobile vaccine clinic schedules, information, and overall site coordination between vaccine site team and VALUE Ambassadors
  • Manage all contact lists and relationship management with vaccine site
  • Develop checklists and use to track mobile vaccine site specifications
  • Coordinate all necessary administrative activity for vaccine site development including physical space, IT, security, utilities, etc.
  • Support routine coordination, communication, and tracking between all partners engaged in COVID-19 mobile vaccination program activities
  • Implement schedule management systems and checklists to improve staffing and site development
  • Review/troubleshoot any scheduling conflicts
  • Support Site Manager, Logistics Coordinator, and Data Analyst to ensure successful delivery and monitoring of Mobile Vaccine clinic events
  • Implement management systems to improve coordination and track deliverables
  • Assist with workforce capacity development as needed
  • Establish and run routine operations meetings as needed
  • Review and troubleshoot workplans and budgets
  • Ensure progress reports are completed and submitted on time; contribute to development of reports and facilitate appropriate review process
  • Support communication needs
  • Support development of communications materials and support information sharing across workgroups and other stakeholders
  • Present and share information in COVID-19 team meetings as requested
  • Ensure teams are complying with program management requirements, standard operating procedures, and quality assurance checklists
  • Ensure knowledge management is maintained for all projects and across all workgroups
  • Ensure compliance with Jhpiego and Baltimore City policies and regulations
  • Support Mobile Vaccine Team Lead to conduct additional duties as assigned

Minimum qualifications (mandatory):

  • BA or equivalent with 2+ years’experience managing projects or schedules, preferably in clinical or health care setting
  • Understanding of and sensitivity to Baltimore City communities and experience working with diverse populations
  • Experience working in community health or immunization, COVID-19 response preferred
  • Highly detail orientated, proactive, comfortable working under pressure and with minimal oversight
  • Experience leading teams working with community partners preferred
  • Ability to solve practical problems and make decisions
  • Experience sharing success stories or promoting community health services preferred
  • Excellent coordination skills, ability to work with and sustain interpersonal and professional relationships with multiple stakeholders
  • Highly motivated; good team player
  • Ability to work in a complex environment with multiple tasks and short deadlines
  • Willing to work flexible hours including evenings and weekends as needed
  • Excellent oral, written, and organizational skills
  • Proficiency in Microsoft Office, including Word, Excel, PPT, and other organizational tools
  • Proficient Spanish skills preferred

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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