Assistant Director of Volunteer Programs and Community Partnerships

Title: Assistant Director of Volunteer Programs and Community Partnerships

Position Purpose:

The Assistant Director of Volunteer Programs and Community Partnerships oversees the College’s volunteer programs and manages relationships and collaborations with a range of off-campus partners and populations. This hands-on position provides direct support for an increasingly diverse Bates College community, utilizing excellent customer service skills. They also support the year-round Community Work-Study program.


Job Duties:

Volunteer Programs:

  • Develop and oversee opportunities for partnership-based student volunteer work in the local off-campus community, supporting volunteer experiences for approximately 1,000 students annually.
  • Assure equity, inclusion, access, and anti-racism as central to the work and the delivery of services to faculty, staff, and students.
  • Facilitate select orientations, trainings, and reflection opportunities to ensure best practices for community engagement, including cultural competence/ humility training that takes into account the diversity of populations and cultures in the local off-campus community.
  • Oversee extracurricular community engagement activities via student clubs, athletic teams, and residence life initiatives, including oversight of the AmeriCorps VISTA’s work in these areas.
  • Provide information and guidance for students, faculty, and staff who wish to engage in volunteer work in the local community.
  • Track and report on program metrics, including participation rates, hours worked, partnerships mobilized, deliverables produced, challenges/obstacles encountered, etc.

Community Partnerships:

  • Develop and manage sustained partnerships with local non-profit and governmental agencies, including in-person consultations, phone and email check-ins, annual community partner luncheon, and attendance at select partner-sponsored events.
  • In support of the College's equity mission, cultivate and manage sustained relationships and collaborations with local immigrant, refugee, asylee, and asylum-seeking individuals and organizations, including community sponsorship, language learning, and youth engagement programs.
  • In support of the College's partnership with local schools and after-school programs, and with guidance from the Associate Director of Community-Engaged Learning, work with local educators to place approximately 200 Education students in local schools and after-school sites each semester, including collecting and matching student schedules with the needs and availability of dozens of placement sites.
  • Maintain an updated list of partner agencies, contacts, projects, and opportunities.
  • Respond constructively to inquiries for Bates donations and/or volunteers from diverse off-campus individuals and organizations.

Community Work Study Program:

  • Manage the personnel, partnership, and payroll components of the college’s Community Work Study program.
  • Collaborate with diverse nonprofit and governmental community partner organizations to identify employment opportunities suitable for Bates students; educate organizations about the Community Work Study program, and respond to questions, ideas, and/or concerns raised by community partners.
  • Advertise employment opportunities to students and respond to student inquiries. Hire students. ● Serve as the Bates point of contact for the approx. forty students who work part-time during the academic year and the handful of students who work part-time or full-time during the summer for local non-profit and governmental agencies through the
  • Community Work Study program, including cultural competence/humility training and reflection opportunities.

Minimum Qualifications:


● Bachelor's degree from an accredited institution of higher learning or equivalent combination of relevant educational, life, and work experience.


● Three to five years of experience working successfully with diverse populations.
● Experience in program management.

Skills and Knowledge

● Excellent communication (written, verbal, and presentation) skills.
● Excellent organizational skills with attention to detail.
● Highly developed interpersonal skills with the ability to develop and maintain collegial relationships.
● Deep experience working with immigrant, refugee, and, asylum-seeking communities.
● Collaborative instincts and a positive attitude.
● An appetite for continued learning and growth.
● Personal commitment to excellence and the mission of a top-tier small liberal arts college.
● Ability to work independently using common sense and good judgment and seeking help when needed.
● Proficiency in basic data management systems and basic computer software (e.g., Microsoft Word and Excel, PowerPoint, WordPress [website], Google docs, email, and calendaring.)
● Willingness and ability to learn additional software as needed.
● Ability and willingness to travel (by car, air, train, or bus) domestically as needed.
● Ability and willingness to work periodic evenings, on-call, and other non-traditional schedules.
● Demonstrated commitment to practices in equity, inclusion, access, and anti-racism, and to serving the needs of a culturally and educationally diverse and inclusive community with diplomacy and tact.


Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 12 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at .

About Bates:

Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.

Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.

Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.


Advertised: Apr 01 2021 Eastern Daylight Time
Applications close:

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