Functional Business Analyst

New York, United States
Salary Not Specified
Mar 16, 2021
Employment Type
Full Time
Posting Details

Job # 036877 Department Code * Department Comptroller's Office Job Title Functional Business Analyst Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Functional Business Analyst will work with members of the Comptroller’s Office and Information Technology Services ( ITS ) to support, analyze, design, and implement the financial and payroll applications and systems.

This position serves as the primary liaison between departmental users and ITS, and although this is not considered a technical role, data analysis and report writing experience is an essential part of this position.

The Functional Business Analyst identifies organizational strengths and weaknesses and offers strategic solutions and initiatives by staying current with emerging industry best practices. This is an extremely fast paced, varied, cross-functional position requiring the ability to learn new processes on demand, while acting as an additional resource to assume the business analyst role on financial and payroll projects as required.

In this role the candidate will work to ensure that projects align with the University and Comptroller’s Office strategic goals.


Bachelor’s Degree or equivalent combination of education and experience.

Knowledge of PeopleSoft preferred but not required.

Proficiency in Microsoft Office products, including Word and Excel is required.

Proficiency in a reporting tool required.

In-depth knowledge of accounting concepts is preferred.

Strong organizational and interpersonal skills and attention to detail are required.

Job Specific Qualifications

Demonstrated ability to prioritize and deal with multiple demands.

Discretion is required in the handling of sensitive, confidential information along with the ability to exercise independent judgement.

Good communication skills and ability to interact with diverse group of constituents.

Experience with PeopleSoft Financials or another ERP system.

Experience with Word, Access, Excel, PowerPoint, Tableau.


Coordinates all facets of IT projects that impact assigned business area(s).

Analysis of the business requirements, translate high-level business requirements into functional specifications for ITS, working with ITS resources required, communicating to stakeholder(s), testing, and implementation.

Accountable for identification, documentation, and escalation of risks, defects and issues throughout the project life cycle.

Analyzes and performs testing of upgrades, fixes, and the navigation infrastructure supplied by software vendors for functionality and efficiency.

Accountable for all aspects of requirements testing (e.g., testing plan, scenarios, documentation, defect management) to ensure minimal production defects.

Design and develop test strategies and test plans to ensure all business and technical requirements are met, and ensure appropriate testing procedures are employed.

Drafts business case documents, specifications, and flow charting for changes to business processes due to software requirements.

Creates and analyzes standard and ad-hoc queries and reports.

Reviews and evaluates proposals for new processes and systems to determine operational, functional, and technical feasibility; analyzes, investigates, and helps develop proposed solutions to business-sponsored initiatives; formulates, documents, and maintains business processes and procedures.

Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions.

Provides senior level functional support and analysis for one or more of the university’s ERP application modules.

Acts as a strategic partner between the business community and IT development teams to troubleshoot and resolve complex data or transaction issues related to business applications.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 03/16/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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