Business Systems Analyst

Employer
Embry-Riddle Aeronautical University
Location
Florida, United States
Salary
Salary Not Specified
Posted
Apr 01, 2021
Employment Type
Full Time
Job Description

Embry-Riddle Aeronautical University is currently adding a new Business Systems Analyst to the team to help support the Office of Sponsored Research Administration and Procurement Services departments. The Business System Analyst (BSA) is responsible for ensuring the successful delivery of critical components of business-related software including Oracle EBS, Workday (including Adaptive Planning), Streamlyne, Maximus Effort Reporting, procure-to-pay, contract management, solicitation management, and spend analytics. The BSA is also responsible for analyzing current business processes and suggesting and implementing business process improvements as part of these software solutions.

The BSA will establish collegial relationships with his/her counterparts in the other module areas, balancing advocacy for his/her area with the need to cooperate in the management of a complex, interrelated system. In addition, the BSA will communicate and consult with stakeholders as well as campus functional units and negotiate, mediate and resolve issues critical to the academic and research mission of the University.

Business Analysis

  • Oversee creation and review of reports and dashboards and other reporting tools for executive management and University stakeholders.
  • Contribute to growth and modification of the systems by acquiring and maintaining knowledge of best practices, workflow, new and emerging tools, and the overall data model to support the business operation.
  • Create/maintain written documentation representing an understanding of the business requirements of constituents, process flow documentation, and user documentation.
  • Perform process analysis; test new and existing functionality related to releases, upgrades and implementations; evaluate the adequacy of internal controls embedded in the system; achieve ongoing process improvements.
  • Identify the targeted users of the systems and understand their specific needs and workflows through modeling and descriptive requirements.


Project Management Support

  • Oversee implementation of projects from inception to completion.
  • Facilitate project discussions to reach consensus on direction, product scope, build requirement lists or common understanding of complex issues.
  • Work closely with the functional stakeholders (OSRA, procurement, and other financial business owners) to ensure decision makers are updated on project progress and made aware of project issues that may need resolution.
  • Conduct internal training on reports, dashboards and system functionality.
  • Provide recommendations on project scoping, planning, prioritization, resource allocation, and schedule assignments for institutional representatives.
  • Ensure project deadlines and schedules are met.
  • Work to identify areas of improvement of functional processes throughout the development process.
  • Facilitate business process re-engineering sessions.
  • Validate functional/business requirements.


Application of Technology

  • Analyze and make recommendations to IT Applications as well as provide technical methods for increasing efficiency. Determine the requirements for design and development of technology solutions to enhance processes. Evaluate software applications by determining requirements and formulating detailed specifications.


Communication and Training

  • Communicate project status and progress to the user community. Collaborate with training and functional staff to support departmental outreach and training. Keep online training guides up to date.


Qualifications

Minimum education: Bachelor’s degree.

Minimum experience: Three years’ experience in technology or finance reporting required. Strong background in technology.

Required knowledge, skills, and abilities: Advanced expertise in Oracle EBS, Workday, and/or electronic research systems, preferably effort reporting, and/or procurement systems; operational experience required. Excellent oral and written skills for effective communication with stakeholders, especially in explaining complex technical topics. Ability to identify individual and organizational performance issues, assess technical problems, develop alternative proposals, ensure implementation of new technology, and evaluate the results of projects and on-going processes. Ability to work independently, with very little guidance, seeking functional, technical, and managerial input when needed. Knowledge of Microsoft Office, including Outlook and Excel, is necessary.

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