Assistant Director, Plemmons Student Union

Position Title Assistant Director, Plemmons Student Union Position Number 087431 Department Student Union - 335100 Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

Must hold an earned graduate or professional degree in a field relevant to their position or must possess an appropriate combination of educational credentials and related work experience.

Must demonstrate 3 years of full-time related work experience.

License/Certification Required Essential Duties and Responsibilities

Instruction, Training, and Staff Development Responsibilities:

  • Develop and facilitate the Summer, Fall, and Spring Semester Student Employee Staff Training and Development program.
  • Supervise one full-time professional position – Evening and Weekend Union Coordinator.
  • Supervise one graduate para-professional in the areas of student training, evaluation, and facility management.
  • Develop the student staff schedule and hire and onboard students to fill the schedule as needed.
  • Advise a Leadership Team of 20, and instruct them in the principles and best practices of leadership and management.
  • Assist in the development of educational employee training videos. Write educational scripts, oversee production, filming, and editing.
  • Manage the leadership team application and promotion process.
  • Manage the goal setting, evaluation, and assessment of student staff.
  • Write and revise student employee job descriptions.
  • Manage employee email and other communications.
  • Manage the employee reward and recognition system.
  • Develop student staff employment policies.
  • Oversee student staff discipline issues, including policy development, staff education, and training, and individual employee intervention sessions.
  • Advise student-led employee appreciation functions/events for student staff.
  • Advise and instruct the student recycling and composting efforts for the Plemmons Student Union.
  • Serve on the departmental assessment committee.
  • Manage the ASULearn employee course site.
  • Train students and staff to manage the Student Union and Legends social media sites; including Twitter and Facebook accounts.
  • Update and produce student employment manuals.


Facility Management and Leadership Duties:

  • Serve as a member of the professional leadership team for the Plemmons Student Union. The Assistant Director will meet weekly with Student Supervisors to discuss management of the facilities managed by the PSU .
  • Meet bi-weekly with the Event Staff Managers, Film Staff Managers, and Game Room Manager to discuss management of facilities.
  • Manage the Game Room manager, and game room operations including inventory, training, and programming
  • Assist the Department in the areas of technology.
  • Assist with the departmental budgeting process.
  • Assist Audio-Visual Manager with training and instruction of the AV staff in their daily setups of A/V equipment.
  • Work occasional weekends to provide professional staff presence to functions in the Plemmons Student Union, Legends Social Facility, the Chancellor’s house, and other campus venues as needed.
  • Oversee student staff in event and room set-ups, event logistics, and clean-up.
  • Develop new sustainability management practices and develop educational outreach on sustainable facility management to the university community.
  • Develop encounter programs and programming for the broader Appalachian Community that enter the Plemmons Student Union.
  • Work to hire, train and oversee the Student Union Reception Staff.
  • Coordinate on-site logistical arrangements for summer conferences and institutes held in Student Union Managed facilities.
  • Provide web oversite for all Student Union web site.
  • Educate and train other staff to assist with website content development and management.
  • Create department informational brochures as needed.
  • Advise student Leadership Team in the planning of student employee morale and team-building events.
  • Familiarity with EMS room scheduling software.
  • Extensive knowledge of WhenToWork scheduling software.
  • Other duties as assigned.
Suggested Salary Range $48,000 - $52,000 Physical Demands of Position

Significant walking, some lifting, speaking, watching.

Some exposure to wood smoke.

Essential duties and responsibilities performed with our without reasonable accomodation.

Special Instructions to Applicants

Please attach required documents:
Cover Letter
Resume
List a minimum of 3 professional references in the application or attach a List of References with Contact Information

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link https://appstate.peopleadmin.com/postings/27914

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