Director of Client Experience

Ohio, United States
Salary Commensurate with experience
Mar 31, 2021
Employment Level
Employment Type
Full Time

Denison University
Director of Client Experience

Come join an engaged and innovative technology team at one of the nation’s leading liberal arts colleges! Denison University Information Technology Services seeks a Director of Client Experience to serve as a key leader responsible for all aspects of client experience, services and support.

Reporting to the Chief Information Officer, you will…

Build and develop a high performing, client-focused team that encompasses the functions of the IT service desk, desktop support services, and IT communications. Collaborate with ITS leadership team and staff members to envision, plan and deliver effective and reliable campus services. Provide pro-active client support, and improve service offerings to increase client satisfaction and overall technology experience in support of Denison’s mission, strategies, and operations.

This position is a full-time annual administrative appointment with benefits. For additional information on responsibilities and requirements and to apply, please visit Candidates applying by April 26, 2021 are assured full consideration. Position open until filled.

Denison University is an academically rigorous liberal arts college with an increasingly diverse campus community. It offers a competitive salary and a comprehensive benefits package. Denison is located in the village of Granville, 30 minutes from Columbus, Ohio, the state capitol, which hosts a wide range of cultural and artistic opportunities. Granville and surrounding communities also offer an excellent public school system and easy access to outdoor activities.

To achieve our mission as a liberal arts college, we continually strive to attract and hire candidates with diverse backgrounds, experiences and identities. Denison fosters a campus community that recognizes the value of all persons regardless of age, disability, ethnicity, gender expression and identity, national origin, race, religion, sexual orientation, or socio-economic background. For additional information and resources about diversity at Denison, please see our Diversity Guide ( Denison University is an Equal Employment Opportunity Employer.