Business Solution Analyst

• Work with sponsors and users to define project scope and objectives. Conduct user interviews for requirements gathering. Analyze business problems and propose appropriate automated solutions, business processes and procedures. Research and recommend system design and enhancements to minimize costs and maximize system use
• Work closely with project managers and project team to provide testing timelines and status as well as requirements gathering
• Create test strategy based on the analysis of design document and requirements
• Design test plans for projects and work with project teams and business partners to obtain approval
• Facilitate integrated testing of business solutions. Create test plans, coordinate testing, data validation sessions and conduct unit and functional testing. Ensure that requirements, design and testing documentation meet department standards
• Generate test scripts and perform test analysis. Test scripts will be manual or automated.

• Execute some functional and technical tests according to test plans and scripts, document results, and quickly identify, communicate and/or troubleshoot issues. Facilitate data governance to ensure responsibilities for content owners are clearly defined and communicated. Work with vendors to resolve problems, as needed
• Report test results and metrics to management and team in timely matter

• Define test cases, scripts and corresponding data sets
• Manage and execute test preparation activities with minimal supervision
• Perform test execution and defect tracking (if applicable)
• Learn, support, maintain and train users on testing tools
• Identify other uses and expansion of the tool sets
• Write business cases, business requirements, develop functional specs and functional prototypes.
• Evaluate client needs for quantitative analysis and participate in creating and articulating relevant solutions.
• Communicate and collaborate with data analyst, technical developers and architects on business requirements for ongoing business intelligence initiatives and enhancements to existing systems
• Facilitate meetings, creates status reports and communicates with stakeholders or business users, under guidance.

Required Education:
Bachelor’s degree required. Additional experience may be substituted for education.

30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Required Experience:
Five years of related work experience focused within testing and business requirement gathering required.

• At least 5 or more years of business requirement gathering experience and/or hands-on experience with system / integration / user acceptance testing (automated and manual)
• Strong analytical, interpersonal and problem solving skills
• Experience creating test scripts (automated and manual)
• Effective in team setting or as individual contributor in an IT setting
• Ability to multi-task & support multiple priorities / multiple deliverables
• Excellent technical skills (e.​g.​ HP Quality Center, HP Quick Test Pro, HP Load Runner) and ability to apply it
• Strong understanding of IT concepts, development life cycles and best practices
• Ability to communicate effectively and work collaboratively with disparate clients from business stakeholders to technical developers
• Excellent written and oral presentation skills; must have facilitated and guided users through requirements sessions with a combination of prototype and storytelling
• Ability to independently lead or facilitate meetings and perform as a team player in one or multiple agile/waterfall teams
• Self-starter with the ability to appropriately prioritize and plan complex work for self or a team in a highly decentralized environment with minimal guidance
• Strong critical thinker with problem solving aptitude and ability to take initiative with an analytical perspective
• Strong understanding of the Agile development methodology and requirement gathering process

Preferred Job Qualifications:
Knowledge in the assigned application as well as the platform on which it runs (SQL Server). Higher education experience is helpful but not required.

Knowledge, Skills, & Abilities (KSA’s):

1. Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
2. Ability to work on multiple priorities effectively.
3. Ability to execute assigned project tasks within established schedule.
4. Possesses sound documentation skills.
5. Ability to maintain confidentiality.
6. Must demonstrate exemplary customer service skills
7. Ability to understand requirements and translate into test cases
8. Ability to create quality assurance plans based on the analysis of design documents and requirements, create and execute test cases, log and assign defects and keep track of the defect status

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Classified Title:Business Solution Analyst
Working Title: Business Solution Analyst
Role/Level/Range: ATP/04/PE
Starting Salary Range:$69,780- $95,005. Commensurate with experience
Employee group: Full Time
Schedule: Mon-Fri 8am-5:30pm
Exempt Status: Exempt
Location: 02-MD:Mount Washington Campus
Department name: 10000007-IT@JH Administration and Finance
Personnel area: University Administration

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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