Assistant Director of Financial Aid

Primary responsibilities include providing accurate and effective counseling regarding financial aid eligibility and assistance programs; assisting students and their families in completing the financial aid process; acting as point person for all federal and private student loan processing and assisting in the administration of financial aid programs as assigned by the Director.

Responsibilities

• Provide financial aid counseling to students and parents regarding all aspects of financial aid process. Make necessary referrals to other student service offices
• Provide and promote excellent customer service to students and parents regarding all financial matters
• Manage all aspects of Federal and Private Student Loan processing
• Assist with technical review of all financial aid applications and preparation of student files
• Assist with federal verification and resolution of conflicting information
• Perform detailed review of federal tax documentation including, tax returns, transcripts, business returns, W-2’s, etc. Assist in requesting additional documentation when necessary
• Assist with professional judgment process on income changes during appeal process
• Assist in the administration of federal, state, institutional, and outside aid programs including utilization of federal websites
• Interact with appropriate third party entities in order to facilitate the student eligibility process
• Assist in ensuring regulatory compliance in all areas of financial aid, including federal, state, and college policies and guidelines.
• Assist with reconciliation of Federal Pell Grant and Federal Loan funds
• Review of ISIR data and resolve any conflicting information
• Assist with transmission of financial aid files to federal government
• Participate in regular training and professional organizations to keep abreast of new information and program changes to be implemented
• Perform other duties as assigned

Qualifications

• Bachelor’s degree required
• Knowledge of student financial aid preferred
• Familiarity with Powerfaids preferred
• Excellent communication, organizational, and interpersonal skills
• Time management; ability to cope with multiple interruptions and work under pressure of deadlines; attention to detail
• Self-motivated with high degree of organizational skill
• Excellent office skills including Microsoft Office Suite
• Willingness to learn new skills