eLearning Development Supervisor

General Summary/Purpose:
The eLearning Development Supervisor provides leadership and management of a team of eLearning technicians and developers. The supervisor provides training, coaching, mentorship and development of the staff. Additionally, this role oversees the work of the Graphic Designer Ensures adequate coverage and equity in work load while managing team project assignments.. This role is a working supervisory role. The eLearning Development Supervisor helps enhance the digital classroom experience at Carey through the creation of interactive and engaging learning assets such as; branching scenario simulations, interactive video, interactive graphics, quizzes, interactive 360 video. In this Multimedia team role you will work independently or collaborate with a curriculum design and development group of Instructional Designers, and Subject Matter Experts in order to develop interactive eLearning assets.

These interactive eLearning assets will be developed as a part of the learning experience for courses that are in development, existing courses that are being revised or reengineered, or in addition to other learning assets to be used for internal development of faculty and staff.

This position requires a creative, dynamic thinker with strong, writing and editing skills, an aptitude for visual communication. Must be detail oriented and able to handle multiple tasks at once in a fast-paced environment and have strong skills in Articulate Storyline or Adobe Captivate, and a working knowledge of the Adobe Creative Suite. Comfort with rapid, iterative prototyping is required. Strong knowledge of pedagogical best practices for online adult learners in a self-paced learning environment and graphic design experience is a plus.

Candidate should be prepared to provide a portfolio of relevant work as a part of the interview process.

Note: This position is not eligible for visa sponsorship.

Note: This position may work remotely. May be required to be onsite at the Harbor East campus up to 20% of the time.

Specific Duties & Responsibilities:
Leadership and Development [30%]

• Supervise and support full time eLearning development experts to achieve T&L goals
• Train, coach and mentor supporting team members to achieve established performance goals and objectives
• Oversee work of professional Graphic Designer, allocating this resource to best fit the needs of the media team
• Manage a team that may work across two campuses (Harbor East and DC)
• Manage staff project assignments to ensure T&L media team needs are met

Graphic Design Consultation and Collaboration [5%]

• Consult with Graphic Designer to understand and develop new and innovative opportunities to integrate high quality visually engaging graphics into the work of the Production team.
• Collaborate with Producers and Graphic Designer to ensure graphics maintain and enhance brand adherence for all media content produced by Teaching and Learning professionals

Interactive ELearning Content Development for Courses [35%]

• Assist with the development of interactive projects including scoping the required resources and timeline to meet project timelines with quality results
• Must be able to leverage stock images, photo editing skills, basic video editing skills to compile multimedia elements within an interactive authoring program like Articulate Storyline/Adobe Captivate
• Produce quality eLearning course material, including PowerPoint slides, diagrams, interactive exercises, and assessments
• Work independently or collaborate with curriculum development and training teams to develop, multimedia interactive lessons and work to evaluate and improve production processes.
• Work with subject matter experts on other teams to produce scripts, content, and timelines
• Create/edit graphics in Photoshop
• When needed, perform basic video editing in Adobe Premiere
• Routinely test interactive templates and work using a screen reader to ensure accessibility standards are met
• Incorporate accessibility standards and assets into all interactive design such as: alternative text for images, captions for short videos, etc.
• Take part of the QA process for other multimedia team projects

Quality Assurance of 3rd Party Developers [10%]

• Reviews 3rd party interactive content for quality and consistency as needed.

Faculty/Staff Training and Development [15%]

• Develops asynchronous training materials (print, web, and video) around using video and multimedia objects for the development of Faculty and Staff.
• Assist with training faculty and staff about interactive development processes and best practices

Other duties as assigned [5%]

Minimum Qualifications (Mandatory):

• Bachelor’s degree from a regionally accredited college or university preferably with a concentration in Instructional Design, Interactive Media, Learning Systems, Education, Adult Learning, Communication, or related field required.
• Three years related experience required.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
• Strong working knowledge and experience with Articulate Storyline or Adobe Captivate.
• Portfolio with relevant work experience and examples required

Preferred Qualifications:

• Sound knowledge of different instructional methods and learning preferences―live and also blended, online asynchronous/self-study
• Experience using H5P or ability to quickly learn new interactive content authoring software
• Proficient in Adobe Creative Suite, Adobe Photoshop, Illustrator, After Effects, Premier Pro, Microsoft Office, and other applications to create/modify graphics, animation, audio, video, multimedia, etc.
• Proficiency in coding (HTML5, CSS, JavaScript)
• Experience with adult learning theories
• Strong managerial experience

Special Knowledge, Skills, and Abilities:

• Technical skills and experience with Articulate Storyline or Adobe Captivate
• Working knowledge of MS Office Suite (Word, Excel, PowerPoint).
• Ability to communicate effectively orally and in writing.
• Ability to prepare written communication with an attention to detail and accuracy.
• Excellent customer service skills.
• Ability to manage multiple projects, prioritize, and meet deadlines.
• Advanced skills and experience with Articulate Storyline and comfort with other eLearning authoring tools (Captivate, H5P,
• Experience developing eLearning (web- based training modules), technical training videos, documentation, presentations and other training materials maintained in a Learning Management System (LMS).
• Knowledge of and experience with eLearning technical standards (SCORM, AICC, xAPI)
• Excellent eye for minute details and consistency
• High level of organizational skills, and ability to juggle multiple tasks and meet deadlines in a fast-paced and agile work environment
• Ability to work independently or collaboratively as dictated by the project, handle multiple projects, and meet deadlines and project plans
• Experience in curriculum design and development, incorporating Section 508 guidelines
• Knowledge of social media tools and their application in teaching and learning.
• Ability to work a flexible schedule including evenings and weekends.

Supervisory responsibility (indicate the number and type of persons supervised by incumbent):

• 2 -3 Exempt and 2 Non-Exempt

Classified Title:Multimedia Supervisor
Working Title: eLearning Development Supervisor
Role/Level/Range: ATP/03/PC
Starting Salary Range:Commensurate with Experience
Employee group: Full Time
Schedule: Monday - Friday 8:30-5pm plus evenings and weekends as needed to accommodate production schedule
Exempt Status: Exempt
Location: 46-MD:JH at Harbor East
Department name: 60000068-Teaching and Learning @ Carey
Personnel area: Carey Business School

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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