College Transition Coach (Part Time)
Collaborates with community stakeholders to design, develop, and implement new programs and adapt existing programs/courses/support services to increase the number of participants completing their secondary credential, post-secondary application, and FAFSA documents. Identify areas of needed change that would increase participant engagement in a continuous improvement environment. Serve as a clearinghouse for information on developing a customer service culture in higher education. Performs needs-assessment, planning, data collection and analysis in order to make continual improvement to on-going program activities. Design and implement evaluation and follow-up studies to determine the effectiveness, performance, and future needs of programs.
This position is a grant funded position which can be renewed yearly for up to 5 years, but is not guaranteed. This current grant ends this year on August 31, 2021.
Department Specific Essential Job Functions:
Report participant progress to Program Manager and Project Director. Document participant status changes and update BLUMEN system. Create curriculum for participant training components. Participate in staff development and training opportunities. Develop relationships with community stakeholders by attending applicable events both during and outside business hours.
Qualifications/Experience Required :
60 + credits completed in education, counseling, or related field or 3+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Familiarity with services provided to high-need populations, and background similar to target population.
Bachelor’s degree in education, counseling, or related field. Fluent in Spanish (read, speak, write) OR have military veteran experience.
Strong written, oral, and organizational communication skills. Experience working in post-secondary education settings. Demonstrated ability to work well with diverse student populations. Ability to work well with peers, supervisor, faculty, staff and students. Ability to maintain confidentiality. Must be detail-oriented.
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.