Business Systems Analyst
Business Systems Analyst
Salary: $83,038.92 - $100,087.80 Annually
Job Type: Full Time
Job Number: Business Systems Analyst-21
Closing: 5/7/2021 11:59 PM Pacific
Location: Norwalk, CA
Department: Business Systems Analyst-21
Division: Student Services
This position will close on May 7, 2021 at 11:59 PM (or when 150 applications are received, whichever occurs sooner).
2 positions available; 1 funded by General Funds; 1 Funded by Categorical Funds
The Business Systems Analyst, serves as a business analyst and technical support for information systems. The Business Systems Analyst analyzes current business processes and oversees the integration and implementation process of effective business practices into the appropriate information systems. The Business Systems Analyst works and collaborates with Instructional Technology professionals to determine if appropriate internal or external solutions currently exist, or whether new solutions are required and feasible. This position works with one or more area leaders, including the Vice Presidents, within one or more operational areas to align technology solutions with institutional strategies.
Distinguishing Career Features
The position requires expanded capability to consult with users from multiple functions, multiple platform applications, lead complex projects involving multiple departments/committees, work independently on multiple platforms. The incumbent in this position must have a solid understanding of PeopleSoft, and its integration with other moderate-to-complex systems (e.g., Degree Audit Reporting System, Student Records, SARS, EAB, ClockWork) and supporting data systems. This position will specify requirements for business information systems and incorporate new technical systems to improve workflow, production, efficiency, and effectiveness. Incumbents must have a strong knowledge of the business area that they support (student services, academic affairs, business services, finance, and/or HR information systems) and will demonstrate the ability to align key drivers and measures of success for the areas, including short- and long-term recommendations for related technologies.
Essential Duties and Responsibilities:
- Perform system administration, including business process
configuration, report development, end user training, and data
management within the PeopleSoft enterprise resource planning (ERP)
- Analyze business requirements, select effective solutions and
coordinate with other personnel from the area, IT, and management
teams to ensure system integrity and efficient and effective
systems operations; work closely with users to define and analyze
business and operational problems; perform a variety of advanced
analytical, internal consulting and project leadership/oversight
duties to enable multiple stakeholders in the district to achieve
business, administrative and academic objectives efficiently and
- Perform complex cross-departmental functional analyses
including mapping, setup, system modeling, testing and
troubleshooting of systems to recommend implementation practices;
perform complex functional analyses of third-party computer
applications, reporting functions, assessment, scanning and other
testing; develop procedures and user manuals to maintain
consistency of computer use throughout the district.
- Act as a liaison between business systems users in assigned
departments and IT staff in the development, implementation, and
enhancement of designated enterprise system modules; lead and
facilitate the analysis of assigned area's business processes,
practices and work/data flows for improvements and to ensure
effective operations using enterprise system processes; identify
integration points between modules from a data flow, business
process and applications perspective.
- In cooperation with Instructional Technology, coordinate all
assigned systems testing of module patches, fixes, and updates in
the test database to ensure proper functioning of the revised
system and proper integration with remaining systems; participate
in functional end-user testing and check system integrity and
integration prior to release to the production
- Evaluate potential software solutions including off-the-shelf
and open-source components and system architectures to ensure
district business requirements are met; interact with vendors and
attend vendor training as needed.
- Analyze, test, and model the results of system setup to
determine appropriate functionality, performance, data integrity,
and third-party software interface connections; make
recommendations for system changes/corrections as
- Assist user teams with special projects such as system upgrades
and system implementations; evaluate requests for software
enhancements; provide guidance to end users on application use and
operating parameters; translate user expectations into technical
specifications for enhancements and customizations; consult with
other district staff on business process changes; research these
changes for potential problems and develop and implement
- Provide training to end users on the use of applications; meet
with users to provide information on system changes and address
questions or issues; instruct users on setup and execution of
specific processes; design and develop training materials; conduct
or coordinate training sessions; evaluate training programs to
ensure their effectiveness in meeting goals and
- Using advanced reporting tools, analyze, design and write
specialized queries and custom reports to generate required data
and reports on a periodic or ad hoc basis.
- Support of MIS/state/federal reporting requirements by
assembling information, verifying accuracy, inputting and/or
overseeing the input of information into various system databases
and staying current with new requirements. If new requirements are
needed, ensuring all technology is updated accordingly.
- Works with external agencies, independent contractors, vendors,
and organizations on technology services, applications, and/or data
- Maintains up-to-date knowledge of evolving computer
technologies, including hardware, software, languages, problem
solving techniques, and development tools. Prepares periodic
briefings on technologies related to the scope of work that would
have relevance to the College.
- Perform other duties as assigned.
Knowledge and Skills
1. Thorough knowledge of the business area that they support (student services, academic affairs, business services, finance, and/or HR information systems) and problem solving in a collegiate environment.
2. Principles, practices, and methods of business process and systems analysis, including business modeling using data and process flow diagrams.
3. Demonstrated skills in eliciting and developing business requirements, specifying and designing inputs and outputs, producing system and programming specifications and requirements, and recommending modifications to existing programs and processes.
4. System design theory, concepts, and principles including data management and administration and development concepts.
5. Thorough knowledge of business analysis methodologies, systems integration, and business process reengineering concepts.
6. Methods and practices for conducting unit and system testing and creation of test cases.
7. Project management tools and techniques.
8. Interrelationships of campus departments and their interrelated information systems.
9. Functionality of the district's enterprise business system.
10. Practices and techniques of training and instruction, particularly as related to computer software and applications, and development of user training materials.
11. Personal computer hardware and software components.
12. Operational characteristics of various computer programs and software packages.
13. Safety policies and safe work practices applicable to the work
14. Written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary.
1. Analyze software setups accurately and adopt effective courses of action.
2. Manage moderate-to-complex operational systems including providing guidance, managing scope, setting priorities, establishing timelines, making modifications, coordinating work, and providing feedback, and applying thorough knowledge of moderate-to complex business and process analysis functions.
3. Strong ability to write comprehensive, well organized, grammatically correct, and lucid reports, proposals, instructional/technical documentation, and technical reports concerning feasibility studies, systems requirements and design, detailed processing requirements, and programming specifications. Ability to overcome obstacles and to meet deadlines.
4. Access and enter, import, and export data to and from computer-aided software applications including the ability to update special tables.
5. Analyze preceding, yet technical problems and to develop and apply appropriate solutions.
6. Analyze technical and complex information and documents and make assessments according to complex policies, procedures, and mandated regulations.
7. Strong interpersonal skills to work effectively and diplomatically with diverse groups of administrators, colleagues, managers, technical staff, faculty, students, staff, vendors, representatives of governmental agencies, and the public.
8. Work effectively and collaboratively in a team environment, either as a team member or team leader. 9. Maintain productive and cooperative working relationships with others.
10. Facilitate and lead user meetings, seek understanding and build consensus agreements.
11. Define the scope and objectives for initiatives and projects, estimate resource needs and track and manage tasks for implementation.
12. Communicate effectively, both orally and in writing.
13. Identify information management issues and opportunities, analyze problems and alternatives, and develop sound recommendations.
14. Read, interpret, explain, and apply complex technical information on systems processes and interdependencies for technical and non-technical audiences.
15. Develop end-user manuals.
16. Understand and follow written and oral instructions.
17. Work confidentially with discretion.
18. Operate a computer and standard business software.
19. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
20. Must be able to read, understand, and apply duties.
Incumbent must be able to function effectively indoors engaged in work of primarily a sedentary nature. Requires the ability to sit for extended periods to accomplish data entry and deskwork. Requires sufficient arm, hand, and finger dexterity in order to use a personal computer keyboard, multi-media presentation, and other office equipment. Requires the ability to work in areas subject to exposure to risk of shock from electronic equipment. Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings, and distinguish sound prompts from equipment. Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings, and distinguish sound prompts from equipment. Requires visual acuity to read words and numbers. Requires speaking and hearing ability sufficient to hear over hone and carry on routine conversations.
Licenses and Certificates
May require a valid driver's license
Conditions of Employment
This is a full-time, 12-calendar month classified position.
Hours of employment are:
Monday thru Friday 8:00 am to 4:30 pm
Initial placement of employees on Classified Salary schedule is at Step 1. After six months of successful probationary employment, employee is placed at Step 2.
Employment is to be effective as soon as possible following completion of the selection process.
Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.
Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.
** Please note - the District does not provide for immigration sponsorships such as H1B Visas.
Education and Experience
Graduation from an accredited four-year college or university with a bachelor's degree in business administration, management information systems, or a related field; and five years of progressively responsible professional experience in advising clients on technology solutions, conducting business process analyses, and performing basic project oversight responsibilities; or an equivalent combination of training and experience. Experience in an academic setting is preferred.
1. At least 2 years of experience analyzing software setups and providing technology solutions in an academic setting.
2. At least 3 years of experience working with Student Information Systems (such as PeopleSoft, EAB Navigate, OnBase, Clockworks, etc.)
3. Knowledgeable in MIS/state/federal reporting requirements.
Application materials must be submitted by the closing date. Applicants who need special services or facilities due to disability in order to apply or interview for this position must notify Human Resources at the time of application or at least 72 hours prior to the closing date or date of a scheduled interview.
Supplemental Questions must be included to be considered:
1. Describe your experience in implementing and streamlining business processes on a community college campus.
2. Do you have experience in software interface implementation and/or integrations? If so, please include the name(s) of the software interface and describe your role in the implementation/integration process.
Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. Cerritos College serves as a comprehensive community college for southeastern Los Angeles County. Communities within the college's district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages 23,000 students. Visit Cerritos College online at http://www.cerritos.edu
The Student Services office is led by the Vice President, Student Services/Assistant Superintendent. The Vice President, Student Services (VPSS) is charged to plan, organize, manage, coordinate, and lead the District's entire student services area. The VPSS office oversees area-wide business processes, software configurations, and student information system (SIS) functionalities of the divisions of Counseling Services, Enrollment Services, Student Accessibility & Wellness Services, Student Affairs, and Student Equity & Success.
Required Documents needed to apply
Cover letter / Letter of Interest
Copy of Transcripts (Must show all coursework completed and the conferral date of the degree)
Supplemental Questions (See supplemental questions)
One Letter of Recommendation
To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/3028506/business-systems-analyst
The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. .