Financial Aid Advisor
EXPECTATIONS AND NATURE OF THE POSITION
The Financial Aid Advisor has overall responsibility for managing and tracking the College’s student loan programs, coordinating and administering the Federal Work Study program, External Scholarships, and is the College’s Veteran School Certifying Official. Responsible for providing information to students, prospective students, and parents concerning the financial aid process and available assistance as a part of Mustang Central. This individual also serves as the Acting Financial Aid Director in the Director’s absence. Some evening work and travel is required.
The Financial Aid Advisor must exercise discretionary judgment in assessing student eligibility and must communicate accurate information to students and student applicants. This individual must remain knowledgeable of all types of financial aid including Title IV aid, as well as institutional and Foundation grants and scholarships, Veteran’s educational benefits, other governmental benefits, work-study opportunities, and loans. The Financial Aid Advisor performs duties in an office characterized by heavy student and staff traffic. All contacts with the public and with other college employees must be cordial and professional.
It is expected that this individual will accomplish assigned duties in an efficient, effective and competent manner, and strive for improvement and excellence in all work performed. Additionally, this individual must understand the comprehensive role of the community college and cooperate and work harmoniously with college personnel and the public. This individual must follow all college policies, rules, regulations and guidelines as they relate to this position.
PRIMARY DUTIES AND RESPONSIBILITIES FOR WHICH THIS INDIVIDUAL IS ACCOUNTABLE
1. Responsible for the operation of the student loan programs; initiates and tracks student loan activity and provides ongoing communication with all involved parties. Develops and implements procedures and provides staff training as necessary for the accurate and efficient processing of student loans.
2. Designs and manages a student loan default prevention program for individuals and groups including loan counseling, entrance interviews, exit interviews, and other default prevention tactics involving students, parents, lenders, and Financial Aid personnel. Assists students with default cure procedures. Oversees default management and reduction strategies in conjunction with the College’s third-party default management company.
3. Maintains correspondence with student loan program lenders in updating student information such as graduation dates, change of address, change of student status, last date of attendance, refund/repayment, and other information as needed.
Please see full job description at: https://wwccwy.peopleadmin.com/postings/4095
MINIMUM QUALIFICATIONS (Knowledge, Abilities, Education, & Experience)
1. Bachelor’s degree in a business, higher education, or related field.
2. Two years progressively more responsible related work experience.
3. Experience with administrative computer databases.
4. Effective oral and written communication skills with a diverse population.
5. Experience giving formal presentations.
6. Professional and courteous demeanor.
7. Competency with Microsoft Word, Access and Excel.
For those candidates who do not exactly meet all the minimum qualifications, an equivalent combination of education and experience which has provided comparable knowledge and abilities will be acceptable.
PREFERRED ADDITIONAL QUALIFICATIONS (Knowledge,
Abilities, Education & Experience)
1. Experience in a College financial aid office.
2. Experience with the Colleague Financial Aid Module.
3. Experience with Federal aid software.