Assistant Director, Graduate Student Support

Idaho, United States
Salary Not specified
Mar 25, 2021
Employment Level
Employment Type
Full Time

University of Idaho

Assistant Director, Graduate Student Support

Location: Moscow

Division/College: College of Natural Resources

Employee Category: Exempt

Pay Range: $41,516 per year or higher depending on education and experience

Full/Part Time: Full Time

Position Summary:
Advising students on course selection, academic policies and procedures, career advancement, program enhancement and community building, and program navigation. In a team environment, this position serves as a liaison among students, faculty, and program directors to facilitate enhancement of the student experience through innovative methods especially targeted towards online students. This position will develop creative approaches for online community development, engagement, and support for students in these programs. The employee will also support directors in the enhancement of programs by leading systematic assessment and evaluation to identify opportunities and needs.

Minimum Qualifications:
• Bachelor’s degree
Administrative Skills:
• Operating office equipment such as telephones, copiers, printers, computers and software
• Balancing and coordinating a workload for multiple projects
• Monitoring record systems to identify and correct errors
• Working with and maintaining student records
• Working in a high demand office with constant interruptions and changing priorities
• Developing, organizing, and implementing administrative projects
• Using alphabetical, numerical, and subject filing systems to classify, file, and retrieve materials
• Analyzing information and researching a variety of sources to identify and resolve problems or issues
• Collecting and analyzing data, summarizing findings and generating reports and presentations for leadership
• Planning, organizing, implementing and evaluating special projects
• Developing, evaluating and recommending procedures, written training materials and manuals

• Three years’ experience in college-level student and faculty support
• Working in a customer service-oriented team environment to accomplish shared goals
• Prioritize assignments to complete work in a timely manner

Computer Use Skills:
• Using computer software and applications for word processing, developing spreadsheets, email, internet searches, and data organization
• Entering and retrieving data using computerized record systems

Preferred Qualifications:
• Master’s degree in education, natural resources, environmental science or other relevant subject by position start date.
• Excellent oral and written communication skills.
• Experience working with students enrolled in on-campus or distance education programs in natural resources or environmental sciences or instructional design/technology.
• Demonstrated ability to work effectively with diverse audiences (i.e., working professionals from state, local, and federal agencies and industries, non-traditional individuals making career changes, non-governmental organizations, communities with diverse cultural perspectives)
• Interest and ability to identify and pursue opportunities for program enhancement and growth.
• Interest in pursuing professional growth opportunities such as working towards an advanced degree of their own.
• Working in a senior leadership environment.

Physical Requirements & Working Conditions:

Posting Number: SP002754P

Posting Date: 03/25/2021

Closing Date:

Open Until Filled: Yes

Special Instructions:
Screening will begin for applicants who have applied by April 19, 2021 but the posting will remain open until filled.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit:

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.