IT Business Manager



Position Overview:

Under general direction of the Chief Information Officer, the Business Manager for IT provides leadership for centralized, enterprise-level technology service delivery. Ensures the area’s technological level remains up to date, defines standards, and implements new procedures and techniques. Participates in the strategic planning for the Office of Information Technology. Supervises and provides functional direction to assigned staff and student employees. Establishes team goals and objectives. Effectively collaborates across technology teams and business units through excellent communication skills, diplomacy and a positive attitude.

Department Specific Essential Job Functions:

Administers the business affairs of the division. Responsible for financial management, reporting activities, personnel administration and supervision, and management policy for the division. Develop budgets for projects within a division/college and prepares financial analysis and status reports. Directs control of budget, including collections, custody, disbursement, accounting, and auditing of all IT funds. Monitors all departmental budgets within the division. Coordinate reporting activities for a division. Oversee preparation of area-specific reports. Coordinates approve documents for personnel actions (hiring, promotion, etc of staff.). Provide information and interpretation to faculty, staff, and students.

For the Office of Information Technology (OIT), ensures the success of the division by

  • Providing administrative support to the Chief Information Officer and the Office of Information Technology. Responsible for IT business operations including budget management, IT procurement, contract management, and vendor management.
  • Managing the daily financial activities of the division, which include budget preparation and control, accounting, purchasing, and business planning and management. Monitors activity within budgets to ensure adequate funding.
  • Assists in the preparation and maintenance of the division budget. This includes preparing purchase requisitions, paying invoices, billing, maintaining inventory records, and tracking expense patterns.
  • Provides budget reports to CIO and OIT leadership.
  • Prepares and coordinates annual reports relating to budget, planning, and technology assets.
  • Oversees preparation and reconciliation of PCard statements for division’s PCard holders and maintains records for documentation.
  • Directs procurement and payment process for division. Ensures compliance with University policies and procedures, state, and federal regulations. Advises OIT leadership on State and University procurement policies and procedures.
  • Assists CIO in selecting vendors, negotiating features, and pricing.
  • Serves as subject matter expert regarding campus technology contracts, as well as coordinates campus technology contract negotiations and execution. Confers with CIO on technology-related contracts.
  • Responsible for license compliance of enterprise and divisional software. Maintains tickler for contracts and license agreements.
  • Oversees the coordination of the travel process for department. Advises department members of University travel policies and procedures. Assists members with various travel forms.
  • Oversees and facilitates the job posting and hiring process, as well as internal changes to personnel.
  • Develops and implements systems and processes to establish and maintain records for the operation unit. Establishes and maintains official records and documents in appropriate files.
  • Provides consultation, clarifying policies and procedures, and resolving problems. Assists in the development of some departmental policies and procedures.
  • Performs special projects, researching and analyzing utilization data, writing reports, and making recommendations.
  • Assists in the establishment of specific and long-range unit goals.
  • Participates in internal committees as assigned.
  • Assists CIO executive assistant with general administrative responsibilities for the CIO Office.
  • Continually updates skills and knowledge relative to the position and the technology industry.
  • Performs other related duties as assigned.


Knowledge / Skills / Abilities:

The successful candidate will possess excellent written, and oral, communication skills. Ability to maintain a complex system of inter-related files/systems; devise/adapt office/systems to changing organization needs. Ability to apply sound human relations practices in establishing and maintaining effective working relations with the UCO Community. Ability to work independently, or with specialized group, while maintaining a courteous attitude when dealing with students, faculty, and staff. Ability, and willingness, to complete several concurrent tasks in a fast-paced, detail -oriented, multi-tasking environment. Must possess strong customer service and interpersonal skills, along with strong analytical, organizational, and collaboration skills. Ability to work directly with senior level executives. This position requires the successful candidate to maintain a smart phone on which to receive telephone calls, email, and SMS messages from servers and authorized OIT personnel. Adheres to and complies with the University's shared values (3Cs) and the Office of Information Technology's Code of Ethics.

Qualifications

Qualifications Required:

Bachelor’s degree or equivalent work experience that provides extensive knowledge of fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results. 7+ years of experience with leading planning, including program development and innovation, program prioritization, and assessment. Extensive knowledge and comprehensive understanding of functional area. Appropriate profession accomplishments and credentials. Expertise with Microsoft Excel data processing. Full budgetary responsibilities and managing key metrics of business.

Qualifications Preferred:

Bachelor's degree in accounting, finance, business or related field. Experience in higher education budget management, computer operation, work management and human resources. Experience with UCO's financial system, Banner. Experience with Microsoft Office Suite. Experience with IT business functions and operations.

Will this employee supervise others?

No

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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