Director of Donor Relations
Title: Director of Donor Relations
The office of Donor Relations advances Bates’ fundraising efforts by fostering a culture of donor-centric stewardship and relationship building through programs, events, and personalized strategies.
The Director innovates and implements a comprehensive stewardship program that fosters and sustains long-term, meaningful relationships between the College and its donors. This hands-on position provides direct support for an increasingly diverse Bates College community utilizing excellent customer service skills. Leading a team of three staff members, the Director reports to the Assistant Vice President for Advancement and works closely with departments throughout the institution to ensure regular communication with donors on the use and impact of gifts, in addition to gift acknowledgment. Particular focus and attention are given to high-level donors, including all members of the Board of Trustees. Oversees all presidential and high-level fundraising-related programs ranging from intimate dinners to large-scale regional events, working closely with the Office of the President, Vice President for College Advancement, and other campus colleagues.
● Designs, executes, and evaluates a comprehensive program for recognition and stewardship in consultation with the Vice President for Advancement and other senior development colleagues.
● Assures equity, inclusion, access, and anti-racism as central to their work and the delivery of services to faculty, staff, and students.
● Provides leadership on design and follow-up on recognition of 25 principal gift level donors Bates and strategizes with the Vice President and/or the Associate Vice President of Leadership Giving on additional principal gifts.
- manages and revitalizes the Benjamin Bates recognition program for all donors of $1M to the college
- particular attention is given to the board of trustee members and recognition for their commitments
● Partners with all gift officers to design and implement stewardship/reporting plans for leadership gift donors. (~170 top family households)
● Provides strategic oversight of high-end cultivation and stewardship gatherings, groundbreaking and building dedication ceremonies, endowed professorships and lectures, activities for donor societies, and other events as needed.
● Establishes procedures for core activities (acknowledgments, reporting, stewardship/events, and gift management) that serve as guidelines for all areas of Bates College.
● Provides strategic oversight of production and delivery of ancillary recognition/reporting publications: annual Report of Giving, 700+ personalized endowed fund reports, and other stewardship pieces as needed.
● Remains current on recognition trends, strategies, and best practices. Performs periodic benchmarking studies of peer institutions and makes recommendations for improving processes at the college.
● Develops effective relationships with colleagues across campus and within the greater Bates community including trustees, campaign volunteers, and major donors. Supervision and Management Responsibilities
● Working with the Assistant Vice President for Advancement, determines effective personnel and resources allocation to meet donor recognition, stewardship, and campaign program needs. Hires, evaluates, manages, and coaches staff. Develops and supports professional development plans for staff managers.
● Establishes performance goals and metrics and monitors progress against goals. Implements strategies to ensure success in meeting goals.
● Participates in long-range strategic planning and serves as an active member of the Advancement management team.
● Manages team program budgets. Other Skills/Requirements
● Develops a thorough knowledge of Bates history, academic, extracurricular, and athletic programs, and its faculty, students, and administration.
● Maintains a thorough understanding of the college’s priorities and initiatives of the faculty and administration.
● Adheres to departmental standards, policies, and procedures with respect to all aspects of his/her work.
● Other duties as assigned or required.
• Bachelor’s degree required.
• 7+ years of experience in higher education advancement or equivalent, preferably in an institution of comparable complexity and scale.
• Experience in event management required.
Skills and Knowledge
• Strong interpersonal skills with the ability to develop and maintain collegial relationships. Must be flexible, collaborative, and have a positive attitude/sense of humor.
• Excellent communication (written, verbal, and presentation) skills. Ability to “read” an audience effectively and to present information to groups of varied sizes.
• Demonstrated ability to motivate and influence peers, direct reports, and others.
• Ability to work well both independently and on a team and manage multiple projects at once in a deadline-driven environment.
• Demonstrated strategic thinking skills and entrepreneurial spirit coupled with sound judgment. Strong problem-solving skills.
Ability to remain composed, friendly, and demonstrate poise under stress while working in a deadline-driven environment.
• Proficiency in basic data management systems and basic computer applications (e.g., Word, Excel, PowerPoint). Willingness and ability to learn additional applications as needed.
• Travel is required. Ability and willingness to travel (by car, air, train, or bus) domestically and internationally as needed.
• Ability and willingness to work weekends, evenings, and other non-traditional schedules.
• High ethical standards; ability to maintain confidentiality and discretion.
• Personal commitment to excellence and the mission of a top-tier small liberal arts college.
• Demonstrated commitment to practices in equity inclusion, access, and anti-racism and to serving the needs of a culturally and educationally diverse and inclusive community with diplomacy and tact.
• Fundraising and volunteer management experience preferred.
• Understanding of prospect management preferred.
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 12 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more) and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at email@example.com .
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Advertised: Mar 23 2021 Eastern Daylight Time
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