FINANCIAL AID STAFF ASSISTANT

Posting Details

Posting Number

C169

Budget Title

STAFF ASST

Budget Title

STAFF ASST

Local Title

FINANCIAL AID STAFF ASSISTANT

Job Category

FLSA Classification

Exempt

Obligation

Calendar Year

If College Year, Please fill in period of no obligation:

Position Type

Unclassified

Appointment Start date

04/12/2021

Appointment End date

04/11/2022

Salary Grade Level

NSSL2

Full Time or Part Time

Full Time

If Part-Time, fill in %

Quicklink

https://employment.canton.edu/postings/678

Department

Student Service Center

Search Contact Phone/Extension

315-386-7325

Search Contact Email

hr@canton.edu

Search Contact Fax

Search Contact(s)

Job Summary/Basic Function

SUNY Canton is seeking applicants for a professional staff position in the Financial Aid Office. This is a 12 month position reporting to the Director of Financial Aid. The Financial Aid Assistant will work as part of the Financial Aid team within the One Hop Shop to deliver a full range of financial aid services and counseling to students, families, staff, and the community. The Assistant is responsible for assisting with the daily support services delivered through the One Hop Shop and provides guidance to staff, students, families, and the community.

Job Requirements & Essential Functions of the Job

• Counsel and assist students and parents in completion of financial aid applications for federal, state, and institutional programs.
• Process financial aid; including file review, application verification, need analysis, use of professional judgment and financial aid packaging.
• Provide financial aid counseling to student and parents regarding application procedures and eligibility requirements for various aid programs and assist with the completion of applications.
• Review, calculate, and invoice to request payment by third-party agencies.
• Represent the office at various on and off-campus recruiting functions, financial aid information sessions, and internal committee meetings as assigned.
• Maintain knowledge of applicable policies, procedures, regulations, rules, statutes and laws.

Required Qualifications

• Bachelor’s degree from an accredited college or university;
• Experience in a customer service related office or setting;
• Demonstrated experience delivering effective communications via telephone, email, virtually or in person.
• Eligibility to access federal computerized systems (Applicants must be in good standing on federal student loans to be eligible).

Preferred Qualifications

• Experience in a college financial aid office or similar setting;
• Knowledge of and experience administering federal and/or state aid programs;
• Experience with Ellucian Banner, NSLDS, COD, and/or HESC programs;
• Experience with Microsoft Office programs;
• Experience working with and serving diverse populations.

Supervisor

HEATHER ADNER

Location

ONE HOP SHOP

EEO/AA Statement

Close Date

Open Until Filled

Yes

Special Instructions to Applicants

Pass Message

The screening and selection process is currently underway and will continue until a successful candidate is chosen. Should review of your qualifications result in a decision to pursue your candidacy further, you will be contacted. Thank you for your interest in this position at SUNY Canton.

Fail Message

Based on your responses to the questions on the employment application, you do not meet the minimum required qualifications for this position. Thank you for your interest in this position at SUNY Canton.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other
   • Insight to Diversity
   • North Country Now
   • Watertown Daily Times
   • The Chronicle of Higher Education
2. Do you meet the minimum requirements for this job?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation
2. Letter of Recommendation 2
3. Letter of Recommendation 3
4. Diversity Statement