Arizona State University
Arizona, United States
$85,000.00 - $110,000.00
Mar 10, 2021
Employment Level
Employment Type
Full Time

Director, Work+Learn

Arizona State University

University College Office Dean

Campus: Tempe



Job Description

Work+Learn at ASU is committed to providing all students with a life-transformative education; developing their sense of identity, agency, and purpose to prepare them for the future of work.

Under the direct supervision of the Dean of University College, the Director, Work+Learn will plan, organize and direct the operations of the Working Learners Program, Explore, and Exploratory Advising services to ensure ongoing efficient and effective delivery of services in accordance with established priorities, strategies, and goals. The preferred candidate will have experience in career services, co-op programs, workforce development, and an understanding of industry-specific hiring trends and employer needs.


Working Learners Program: The Working Learners Program aims to fundamentally redesign campus jobs to prepare students for the digital future. It aligns student employment to a student's career goals. The program prepares working learners to be workforce-ready by developing in-demand career competencies, expanding the supervisor role to that of a mentor, and providing opportunities for reflection through reflective exercises and a digital portfolio.


Experiential Learning Network: The Experiential Learning Network curates experiential learning opportunities for our students and is designed to expand student participation across the university. It comprises a personalized learning journey organized into seven thematic hubs; Leadership, Entrepreneurship and Innovation, Sustainability, Work+Learn, Research, and Creative Activity, Global Engagement, and Community Service.


Work-integrated Learning: The Work Integrated Learning program facilitates students’ learning through connecting experiences across academic and workplace contexts. A key component is faculty-supervised industry projects embedded directly into a course. Students apply their learning to a real-world case and collaborate with professionals to drive insights around a wide range of course-relevant topics.


Salary Range

$85,000 - $110,000 per year; DOE


Close Date



Essential Duties

The Director, Work + Learn, will have the responsibility to:


Working Learners Program, Work-integrated Learning, and Experiential Learning Network:

  • Develops strategy and oversees the execution of the academic, administrative, and developmental activities of the Working Learners Program, Work-Integrated Learning, and Experiential Learning Network;
  • Develops strategy and directs the marketing and preparation of promotional materials for the Working Learners Program, Work-Integrated Learning, and Experiential Learning Network;
  • Supervises, trains, and evaluates Program Director, Working Learners Program;
  • Works collaboratively with hiring managers to lead the revision of 10,000 student worker job descriptions to best align position responsibilities with skill-building experiences focused on supporting individual student career readiness;
  • Works independently and as a part of the university college team by exercising professional judgment to serve as a knowledgeable resource in respect to ASU policy and procedures to ensure accurate output and processing;
  • Provides analysis to target areas for improvement and works with the faculty and staff on all campuses in implementing data-driven changes for program improvement;
  • Establishes and continually monitors/manages the special project expectations assigned by the Dean of University College; identifies issues for resolution to ensure optimal team effectiveness;
  • Works closely with Success Courses leadership to ensure courses integral to Work+Learn programs are maintained and evaluated on a consistent basis;
  • Prepares and maintains assigned project status reports and schedules; tracks milestones/deliverables, critical paths, and dependencies;
  • Communicates both internally and externally across all management levels and builds sustaining relationships;


Explore program:


  • University College’s Explore program is the home to ASU’s exploratory students. Students in Explore receive holistic support that combines academic advising, pedagogy, peer support, and emerging technology.
  • Reviews and assesses activities and operations of University College Explore units to ensure achievement of established objectives and goals consistent with the mission of the University College;
  • Supervises, trains, and evaluates Explore Director and Advising Assistant Director;
  • Provides analysis and assesses operational functions to target areas for improvement in collaboration with the Explore Director and Advising Asst. Director focused on implementing data-driven changes for program improvement;
  • Provides direct support to develop work plans, policies, and reports in accordance with established university college objectives;
  • Develops strategies and approaches to successfully implement initiatives that support the holistic student experience and career exploration;
  • Responsible for authorizing new initiatives to provide major and career exploration during new student orientation and recruiting events, within the Explore Program, residential community, and across various other academic delivery models;
  • Works with university stakeholders to design innovative and collaborative programs to support academic and career exploration;
  • Provides necessary support in ASU 101, UNI 150, UNI 250, and UNI 270 courses to the Advising Asst. Director and Explore Program Director;
  • Provides a strategic vision for the development and expansion of the University College Exploratory Advising services;
  • Provides necessary guidance of UC’s exploratory student’s academic advising, retention, and student support programs at the university level;
  • Communicates with other department and university administrators; resolves or assists with the resolution of sensitive issues;



Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND eight (8) years of related administrative experience, which includes five (5) years of supervisory experience; OR, Twelve (12) years of related administrative experience, which includes five (5) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Knowledge of the principles and practices pertaining to the assigned department.
  • Experience in career services, workforce development, understanding employer needs.
  • Demonstrated knowledge of the principles and practices related to academic advising, recruitment/retention, and/or other student support functions.
  • Knowledge of budget management methods and techniques.
  • Knowledge of strategic planning principles and practices.
  • Knowledge of principles, practices, and methods in data tracking and data analysis.
  • Experience in effectively managing, supervising, and evaluating assigned staff.
  • Skill in problem problem-solving and decision-making.
  • Skill in planning, analyzing, and coordinating activities and establishing priorities.
  • Evidence of effective verbal and written communication skills.
  • Experience in program design and development.
  • Ability to interface with diverse client groups with an emphasis on customer service.
  • Ability to communicate both internally and externally across all management levels and build sustaining relationships.
  • Ability to stimulate changes in individual, institutional, and corporate behavior to create a more sustainable environment and lead by example in communicating, participating, and encouraging support of the Institutions sustainability programs.


Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
  • Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
  • May be required to perform tasks in the field within and/or across University campuses.
  • Cearly communicate to perform essential functions.


Department Statement

Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU’s First-Year Success program, among others. These programs and initiatives were conceived to support ASU’s goal of improving student retention and persistence toward graduation.


Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey. University College’s goal is to disrupt the 20th century model of higher education by:

  1. Designing personalized learning experiences to end achievement disparities for students of all backgrounds.
  2. Designing for integrated work and learning future.
  3. Designing services to support learners at scale by using design thinking, analytics, automation, and intelligent systems.
  4. University College is guided by 5 key design principles: learners first, be bold, simplify, personalize, and collaborate. A wide range of new programs and services are currently under development.


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.


ASU is a tobacco-free university. For details visit


Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.


Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.


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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.


Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.


Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.


Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.


Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.


Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.


ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.


Only electronic applications are accepted for this position.


IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.


To apply please go to see Req Id# 66338BR or go directly to: