Business Systems Analyst

Maryland, United States
Salary Not Specified
Mar 09, 2021
Employment Type
Full Time
Description/Job Summary

Position Summary

Reporting to the Director of Enterprise Applications, the Business Systems Analyst supports the end users (staff, faculty and students) of the college ERP and provides maintenance to the ERP, including third-party application integrations.


Essential Duties

  • Responsible for working with the Director for the identification, design and implementation of improvements to the College’s information systems and business processes.

  • Responsible for support and improvements to integrations between the College’s ERP and third-party applications.

  • Collaborates with external departments to aid in achieving operational objectives by studying business functions and promoting operational efficiencies using technology.

  • Participates in and sometimes lead data migration projects and systems integration projects.

  • Develops strategies to constantly improve the integrity of data in the ERP system. This includes the development of reports and statistics to monitor data integrity.

  • Provides “tier-two” support for ERP related issues.

  • Monitors and participates in relevant listservs, training opportunities, user groups, publications, and professional groups to maintain a strong knowledge of developments in the fields of Human Resources, Payroll, Finance, Student Management, Financial Aid and systems management and administration.

  • Provides training on application functionality.

Secondary Responsibilities

Perform other job-related duties as assigned.

Required Qualifications

Required Qualifications

  • Bachelor’s degree in Information Systems, Computer Science or related field.

  • Minimum of five years of experience with Higher Education Enterprise Resource Planning applications.

  • Demonstrated experience leading teams and/or vendors for implementation of software applications.

  • Demonstrated experience with C, COBOL, PL/SQL, MySQL, SQL and software design and documentation.

  • Demonstrated experience with the Software Development Life Cycle Process (Including Waterfall and Agile project management methodologies), capturing software requirements, software maintenance and promoting process improvement.

  • Must be a proven problem solver, strategic planner, have excellent oral & written communication skills and is capable of data transformation and analysis.

  • Growth mindset, persistent in the face of obstacles and embraces challenges.

  • Demonstrated growth experience, showing a consistent track record of taking on new challenges and driving success.

  • Knowledge of student management, financial aid, finance, and human resources in a higher education setting.

Physical Requirements and/or Unusual Work Hours

Some evening and weekend hours are required for configuration changes and end-user support.

Preferred Qualifications

Preferred Qualifications

  • Banner ERP implementation

  • Argos report writing

  • Ethos application integration

  • Regent Award Financial Aid

  • Knowledge of functionality testing procedures.

  • Knowledge of end user training and support principles.

  • Knowledge of database management concepts.

  • Knowledge of change management processes.

  • Knowledge of database programming and scripting principles.

  • Knowledge of Board of Regents policies and procedures.

  • Skill in collaborating with multiple constituents.

  • Skill in decision-making and problem-solving.

  • Skill in the provision of support to end users.

  • Skill in oral and written communication.

  • Ability to respond diplomatically to sensitive and critical issues.

  • Ability to effectively multi-task.

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