Wisconsin, United States
Salary Not Specified
Mar 04, 2021
Employment Type
Full Time
Job no: 232096-US
Work type: Staff-Full Time
Location: Madison
Categories: Laboratory Technician, Research Specialists, Other

Position Summary:

WSLH PT provides a broad range of services to approximately 3000 laboratories throughout the US and abroad. Over 150 different services are offered and scheduled on multiple ship dates throughout the year. After testing simulated patient samples, laboratory customers return data to us via online entry. When data evaluation is complete, reports are sent to the customers. Scores from PT challenges are also sent to national accreditation agencies which use PT data to monitor customer performance. Significant monetary penalties and/or cease testing orders may be issued to laboratories demonstrating poor performance on PT challenges.

This position functions under general supervision of the Wisconsin State Laboratory of Hygiene (WSLH) Laboratory Improvement Division (LID) Operational Supervisor. The responsibilities for this position include managing PT sample inventory, preparation, and shipment, providing customer support, and assisting technical coordinators with a variety of duties.

This position must work independently to ensure samples are packaged and shipped on the published schedule. This position is responsible for ensuring the proper handling, packaging, external labeling, and documentation needed for delivery is maintained in accordance with written protocols, as well as DOT and IATA regulations. Training and certification to meet these regulations will be provided.

This position will use laboratory knowledge and experience to prepare proficiency testing products for shipping following established protocols.

This position will assist WSLH PT customer service and technical staff. This may include entering/editing demographic and tracking into the PT databases, creating/editing shipping forms, requesting shipping quotes and responding to customer questions either by email or phone or forwarding questions to the appropriate personnel.

Attention to detail, organizational skills, an ability to follow and give instructions in an organized and efficient fashion, a comfort level with computers and software, an ability to communicate electronically or verbally with internal and external customers, and good interpersonal skills are essential for this position. Medical terminology knowledge or laboratory experience is preferred.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

1 year experience preferred.

Additional Information:

1. Knowledge of clinical laboratory practices
2. Knowledge of medical terminology
3. Accurate and effective typing skills.
4. Computer skills including: database navigation, MS Office software, and web-based applications.
5. Effective written and oral communication skills.
6. Effective organizational and time management skills.
7. Exceptional customer service skills.
8. Effective team skills.
9. Effective record keeping practices and documentation skills.
10. General Knowledge of OSHA biohazard safety.
11. Knowledge of DOT and IATA regulations with regards to packaging and labeling of general and/or biological samples for shipment.
12. As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.

Additional Requirements
MS office experience
Medical terminology
Must be able to safely lift 50 pounds and sit, stand and walk for a minimum of 90 minutes



Work Schedule:

Normal work hours 8:00 - 4:30 pm Monday through Friday.

Appointment Type, Duration:



Minimum $17.00 HOURLY
Depending on Qualifications

Instructions to Applicants:

To begin the application process please click on the "" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email or call Kelsey Gordon, 608-262-5594.


Kelsey Gordon
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

LAB SA CO & REC TEC S(34662)

Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Mar 4 2021 Central Standard Time
Applications Close: Mar 25 2021 11:55 PM Central Daylight Time

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