Recruiting and Outreach Specialist

The duties for this temporary part-time position would include:

• Respond to inquiries that admissions counselors cannot answer or need support with for all of the grad programs:
  • All initial licensure programs, full and part-time
  • All reading graduate programs
  • New Masters of arts of education and Ohio endorsements
• Support outreach efforts including:
• Sponsorship at virtual education conferences
• Being present at virtual booths at education-related conferences
• Delivering promotional materials to area K-12 schools
• Assisting with processes in slate
• Assisting with communications with respect of students as they move through the admissions process
• Clerical duties that go with acceptance to the programs
• Other duties as needed to ensure our best chance at strong cohorts

Primary Contacts: School of Education faculty and staff

Supervision Exercised: None

Qualifications

Education: Master’s degree in education or related field. Experience: Experience working with diverse students, families, and schools and a proven record of teaching in P-12 schools. Specialized Training: Proficient in use of Microsoft Office programs Skills/Attributes

Customer Service:

• Exhibit a "customer first" orientation in providing exceptional service in all responsibilities and interactions demonstrating versatility in handling people and situations
• Adapt willingly and quickly to changing priorities, responsibilities, and students' (or other customers) needs and expectations; anticipate and identify students' (or other customers) needs
• Demonstrate an ability to facilitate transition and counsel students towards the realization of full educational potential (can be personalized for the position)
• Demonstrated ability to recognize, appreciate and serve culturally diverse populations, special needs, and others
• Available to rotate through multiple time frames of service operations
• Demonstrate an enthusiastic approach to duties and a commitment to liberal arts education

Teamwork:

• Collaborate well with others for a cohesive group
• Communicate, cooperate and collaborate well with others to achieve common office, department, or University goals
• Willingly assists in various responsibilities as appropriate within the department and other areas of the university as appropriate as required during high service demand times

Communication:

• Develop and nurture an effective, productive, and respectful rapport and working relationship with students, faculty and staff co-workers, and various campus and community constituencies maintaining an appropriate level of professionalism
• Demonstrate strong interpersonal and organizational skills, a sense of humor, flexibility, and creativity
• Demonstrate strong written, telephone, and electronic (email and internet) communication skills and strengths in public speaking
• Communicate information clearly and concisely and listen well to others

Attention to Detail:

• Maintain a high level of accuracy, consistently reviewing work to detect errors, oversights, or omissions

Initiative:

• Take immediate and independent action when necessary assuming initiative for creative problem solving
• Demonstrate creativity and high energy
• Accomplish tasks with follow through to completion

Technical:

• Must possess an aptitude for technological development and its implications for appropriate automation of office; proficient in Microsoft Office

Work Environment, Physical Demands:

• Multiple service hours; computer data input; multiple concurrent tasks with service interruptions; extensive customer contact; strict confidentiality; detailed work.

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

Please click here to review the University's Non-Discrimination Policy.

Mount St. Joseph University is an Equal Opportunity Employer