Department of Residence Life Central Office Manager
- Employer
- University of Wisconsin-Oshkosh
- Location
- Wisconsin, United States
- Salary
- Salary Not Specified
- Date posted
- Mar 3, 2021
View more
- Position Type
- Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Residence Life, Student Activities & Services
- Employment Type
- Full Time
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Working Title: Department of Residence Life Central Office Manager Official Title: University Services Associate II Employment Class: University Staff FTE: 1.0 Compensation: $17.50-20 per hour FLSA Status: Non-exempt Terms of Employment: 12-month, continuous Position Summary:
Under the supervision of the Associate Director of Resident Life, Housing Operations, the Central Office Manager for the Department of Residence Life at the University of Wisconsin Oshkosh is responsible for the supervision and oversight of all activities related to the department’s central office. This position also performs or assists with special duties and projects throughout the year and during the summer as needed. The qualified candidate will work both independently and as a team member to ensure a wide range of deadlines are met. Strong communication, organization, and priority serves as a department and campus resource.
Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Hours may be adjusted during academic break periods. Additional hours will be required during Labor Day weekend and may also be required for opening of Spring semester.
Responsibilities
(50%) Oversee and supervise the Department of Residence Life’s Central Office reception and communications.
(20%) Support department cash handling and contract vendor functions
(10%) Administer hourly-paid student employee payroll.
(15%) Provide general office support functions.
(5%) Miscellaneous
Qualifications Required:
- Effective oral and written communication skills to communicate, interact, establish, and maintain relationships with a diverse community of internal stakeholders and external stakeholders, including students, parents, and families, through in person interactions, written correspondence, and via the internet.
- Strong communication skills that are clear, effective, and sensitive, whether it be in person or by telephone or in writing.
- Demonstrated experience providing exceptional customer service to people, in positive, negative, or crisis modes, and acting as a resource.
- Basic computer skills to prepare documentation; perform data entry and retrieval utilizing word processing (e.g. MS Word), spreadsheet software (e.g. MS Excel).
- Demonstrated experience working independently, planning and organizing complex tasks, problem solving, establishing priorities and completing multiple concurrent tasks.
- Demonstrated experience in maintaining confidentiality integral to an individual's right to privacy and use of discretion in responding to confidential matters.
- Working experience planning and organizing complex tasks, problem solving, establishing priorities and completing multiple concurrent tasks.
- Demonstrated commitment to diversity, equity, and inclusion.
- Knowledge of web content management systems (e.g. WordPress).
- Knowledge of calendar applications (e.g. Google Calendar).
- Previous experience with college or university housing.
- Previous experience with StarRez or other housing information system (e.g. RMS, CBord, eRezLife).
- Previous experience with student information systems (e.g. PeopleSoft).
- Knowledge of Buckley, FERPA, and HIPAA policies and restrictions.
- Previous experience maintaining confidentiality and using discretion in responding to confidential matters.
- Bachelor's degree.
Applicants must submit the following documents using the online application:
Resume, Cover Letter, & 3 professional references
For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166.
The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/ .
Application Deadline:
TO ENSURE CONSIDERATION: Applications received by March 17, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.
Legal Notices:
AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.
Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact afaction@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/ , or call UWO Police Department, at (920) 424-1212 for a paper copy.
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