Wisconsin, United States
Salary Not Specified
Mar 02, 2021
Employment Level
Employment Type
Full Time
Job no: 231919-AS
Work type: Staff-Full Time
Location: Madison
Categories: Office & Administrative Support, Other

Position Summary:

This position provides comprehensive administrative support to the Director of Student Financial Aid and to the Office of Student Financial Aid. The incumbent will exercise a high level of independent judgement and initiative, and must possess excellent administrative, organizational, complex problem-solving, spoken and written communication, and interpersonal skills. The ideal candidate will be independently motivated and capable of working with minimal supervision.

Duties include prioritizing work of the Director's office in sensitive and confidential matters; managing complex calendars; monitoring budgets; facilitating travel, registration, and other purchases using P-card or other purchasing processes; and providing support for assigned committees and work groups. This position communicates extensively with leaders in the Office of Student Financial Aid, Division of Enrollment Management, alumni, donors, and other on- and off-campus partners.

The incumbent must demonstrate professional, respectful, inclusive, diplomatic, and sensitive customer service with a wide range of constituents including students, parents, counselors, faculty, staff, high-level University officials, financial aid industry leaders, and the public. Establishing and maintaining effective professional relationships will be critical to success.

This position works under the direct supervision of the Director of Student Financial Aid.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree preferred

Minimum Years and Type of Relevant Work Experience:

3-6 years of experience providing high-level administrative and office support; experience working in a complex postsecondary education office environment strongly preferred. 7 years of experience required for the senior level

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.



Work Type:

Full Time: 100%

Appointment Type, Duration:



Minimum $50,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

Please click on the '' button. You will be asked to upload a current resume and cover letter briefly describing your qualifications relevant to the position. You will also be asked to provide a document listing contact information for three (3) references.


Ann Bradshaw
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Mar 2 2021 Central Standard Time
Applications Close: Mar 25 2021 11:55 PM Central Daylight Time

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