Work within the College’s applications, data, and integrations team, helping to build and deliver solutions for data quality, analytics, reporting, and business process governance, in alignment with the College’s operational and strategic goals. Specialize in process documentation, dashboard development, report writing, and analytics, utilizing contemporary Business Intelligence concepts, tools, and best practices.

This position reports to the Associate Director Enterprise Applications, Data, and Integrations. This position has no direct supervisory responsibilities.


Duties may include but are not limited to the following. Other duties may be assigned.

  1. Work directly with stakeholders across the institution to build and document the college’s use of data, and how that data interacts with key operational processes. Help implement and maintain the college’s data catalog and data dictionary.

  2. Develop standards for our use of data in analytics and reporting.

  3. Design and suggest data quality health checks that can be used in reporting, analytics, and operations.

  4. Design, implement, test, and support dashboards and reports using Power BI, Excel, and related tools.

  5. Partner with campus offices and College leadership to understand key performance indicators (KPIs), business requirements, and ad hoc reporting needs.

  6. Create and maintain functional/technical design specifications.

  7. Assist with training, documentation, and other support for functional offices.

  8. Use your knowledge of the College’s data and processes to assist other team members with data modeling, analytics, and other Business Intelligence tasks. Provide testing support to other team members as needed.

Bachelor’s degree in a technical field, and a minimum of three years’ experience developing reporting, analytics, and data and process documentation in a complex data-rich environment. Knowledge of the Microsoft Office tools and Power BI strongly desired; some knowledge of data engineering with Python preferred. Outstanding interpersonal, written, and verbal communication skills and the ability to work in a supportive team environment are required. Work experience in higher education is helpful but not required.

Work will be 100% remote as required by the College’s pandemic response policies. This includes meetings and teamwork, which is currently conducted online.

Post-pandemic, most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. The ability to continue to work from home, partially or in full, may be available on an ongoing basis. The incumbent will be required to operate a personal computer and associated equipment such as a computer printer as well as other office equipment used in the day-to-day office operations.

The incumbent will be required to attend various functions, activities, meetings, workshops, or conferences during and after normal business hours. The incumbent may need to visit other on and off-campus offices or worksites and may need to travel to and from various locations to attend meetings, workshops, or seminars requiring the ability to walk, drive or make other appropriate transportation arrangements. While not the norm, the incumbent will be expected to be reachable and perform work after-hours and on weekends in response to emergencies or needs that may arise.


To apply, please submit cover letter, resume and list of three professional references.

Visa sponsorship is not provided for this position.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

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