Supervisor, Food Services

New York, United States
Salary Not Specified
Feb 26, 2021
Employment Type
Full Time
Posting Details

Job # 036852 Department Code 33000-7361 Department Food Service Job Title Supervisor, Food Services Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S4 FLSA Status Exempt Hours

Hours include nights and weekends


Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Supervisor will manage daily operations, hire, train, schedule, discipline, and evaluate all temporary and student staff.

Input payroll following union guidelines.

Respond to inquiries and issues from students, staff and faculty.

Maintain inventory and service needs.

Ensure health and safety compliance with departmental, University, County and State health department regulations.


Associates degree in food service, or business management, and/or a combination of supervisory and food service experience equal to 5 years.

ServSafe Certification will be required upon hire.

Job Specific Qualifications

Well-developed analytical, technical, computer, oral and written communication skills are necessary for this position.


Supervise 40+ union staff, and 100 student staff in daily operation of 5 franchise and two University brands within facility generating $30K+ daily. Train, schedule, discipline, and evaluate staff. Ensure that all franchise policies and procedures are closely followed to be able to successfully deliver each brand.
( CORE, Halal Shack, Panda Express, Dunkin, Biscotti, Tomato Wheel, Grab and Go)

Interpret and ensure compliance with all university, county, state, departmental and union policies and regulations. Rely on independent judgment to problem-solve the day to day management of the food court. Use well-developed analytical, technical, computer, oral and written communication skills.

Monitor and maintain proper inventory to maximize sales and minimize waste. Order and receive products from University vendors. Input invoices and orders in Food Production software. Monitor food cost.

Input payroll following union guidelines. Monitor overtime in order to control labor cost.

Respond to inquiries and complaints from students, staff, and faculty. Trouble shoot any employee problems, act as liaison between staff and upper management.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 02/26/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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