IT ERP Enterprise Director

General Summary/Purpose:

Reporting to a member of the IT Senior Leadership Team, the IT Enterprise Director works closely with the university and health system leadership to develop and implement strategic plans that support the overall goals of the institutions. Provides executive counsel to senior leadership related to technology and business process direction. Incumbents represent Hopkins while working with external constituencies, including state, higher education, healthcare and federal organizations, in the development of technology and/or regulatory policies and practices as well as industry organizations that have an impact on the business of the Institutions. Frequently represents the CIO and/or VP of Financial and Administrative Systems in executive meetings across and outside the institutions. Responsible for development of white papers and strategic statements related to technology in support of the institutions. Leads very large scale, complex projects requiring multi-disciplinary coordination and significant vendor collaboration. Has day-to-day responsibility for a large part of the central IT organization that supports a variety of applications and technologies and involves a wide and diverse customer base.

Job Scope/Complexity:

Typically has responsibility for a multi-million dollar budget including both capital and operating expenses. Scope of authority of this position typically involves the entire health system, the entire university, or a combination of both. Technology and business decisions made within this organization are highly complex and must take into account the various base of products and services supported across the institution(s) in order to ensure appropriate integration. Typically responsible for a large and diverse staff (30+) consisting of directors, managers, and professional staff.

Specific Duties/Responsibilities:

Strategic Planning & Controlling

  • Lead strategic and tactical planning to achieve institutional goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
  • Develop technology infrastructure to anticipate the organization's needs, be cost-effective, reliable and compatible with existing and emerging technologies.
  • Anticipate change and be agile to respond when technology requirements emerge and evolve.
  • Based on understanding of institutional goals, mission, and culture, assess impact and effectiveness of technology to ensure it supports the institution’s needs.
  • Provides guidance and is ultimately responsible for ongoing operations, budgets, a multi-year budget forecast and both strategic and operational planning.
  • Balances available personnel and funding resources in support of meeting both operational and strategic imperatives. Recognizes situations that present themselves and takes action with executive leadership to address significant issues.
  • Works with constituents in conjunction with other IT leaders to interpret customer business needs and makes recommendations for strategic investments in technology, applications, business process, personnel, etc. that meets the agreed upon goals of the Institutions.
  • Provides guidance for the development of technology related policies and procedures and represents IT on business driven policy committees within and outside of Hopkins.
  • Ensures that applicable Hopkins policies, practices, regulatory requirements are addressed and followed within his/her area of responsibility.

Relationship Management

  • Represents the interest of Hopkins at industry, state and federal meetings to ensure that the best interest of Hopkins and its businesses are considered.
  • Manage the customer relationship and satisfaction as well as adherence to the contractual obligations.
  • Create and promote a culture of excellent customer service.
  • Facilitate and influence institution wide strategic initiatives to achieve institutional mission and organizational goals.
  • Responsible for relationships with strategic technology vendors for the institution.

Project/Product Responsibility

  • Has overall responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of large portions of the Hopkins enterprise (including health system and/or university).
  • Ensure continuous delivery of information technology support and services through oversight of service level agreements.

Staff Management

  • Oversees development and implementation of an effective and efficient organizational structure that, within the bounds of its responsibilities, supports the ongoing operations of the institutions.
  • Supervise recruitment, development, retention, and organization of staff.

Minimum Qualifications:

  • Bachelor’s degree in a related field required.
  • Ten (10) years of related experience which includes five (5) years of management / supervisory experiencerequired.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula:18 graduate degree credits (semester hours) may substitute for one year of experience.Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Preferred Qualifications:

  • An advanced degree in a technology or business field coupled and proven experience leading large scale, complex projects is desired.

Special Knowledge, Skills, and Abilities:

  • Track record of building highly successful teams
  • Track record of collaboration with peers, colleagues and lower level staff
  • Proven ability to prioritize work and ensure projects and workloads are completed on time while maintaining high morale
  • Ability to prioritize conflicting demands
  • Excellent written and oral communications skills
  • Politically aware and able to maintain confidentiality
  • Act and speak professionally in formal and extemporaneous situations with the ability to represent Hopkins on State, Federal and industry panels.
  • Demonstrated exemplary customer service skills
Classified title: IT Enterprise Director

Working title: IT ERP Enterprise Director

Role/Level/Range: LI 37.5/E/05/L

Starting Salary Range: $136,614.96 - $187,830.00 (commensurate with experience)

Employee group: Fulltime

Employee Status: Exempt

Schedule: Monday-Friday –8:30am-5:00pm 37.5hrs/Wk

Location: 5801 Smith Ave., Baltimore, MD

Department name:10001627-IT@JH Enterprise Business Solutions

Personnel area (School): UA – University Administration

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Mount Washington Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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