Director of the Ryan Family Navigators Program

Posting Details

Position Title

Director of the Ryan Family Navigators Program

Additional Information

Ball State University Teachers College seeks to address gaps in our service to students to support the well-being and academic success of historically underrepresented students and those from economically challenging backgrounds through the creation of the Ryan Family Navigators Program. The program director leads this program which serves as a hub for student support within the college and guides students to existing comprehensive resources and opportunities. Under the direction of the Teachers College Office of the Dean, the program director will oversee the program’s day-to-day operations, including management of navigators and communication with Ball State administration and relevant stakeholders about the program. This contract position has generously been funded for three years.

Benefits and Community






Length of Assignment

Fiscal Year - FT Contract

Position Function

Under the direction of the Assistant Dean for School Engagement, the program director oversees the program’s day-to-day operations, manages graduate student navigators, and communicates with Ball State administration about the program. The director collaborates with key colleagues across the campus to deliver a four-year programming and educational model. Collectively, the Navigators team members are advocates, mentors, and guides for students in Teachers College.

Minimum Education

Bachelor’s Degree in Education or a relevant field from an accredited institution.

Minimum Experience

Three years of experience developing student success and retention initiatives in a secondary and/or higher education setting; experience with planning and/or facilitating student-oriented academic and social networking events.

Minimum Other

Excellent oral, written, and interpersonal communication skills; ability to prioritize and manage multiple simultaneous projects with attention to detail and adherence to deadlines; demonstrated ability to form collaborative relationships; outstanding social media skills; demonstrated commitment to diversity and inclusion.

Authorization to work in the US

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Education

Master’s degree.

Preferred Experience

Experience developing student success and retention initiatives for underrepresented or historically marginalized student groups.

Preferred Other

Pre-Employment Screening

Requires successful completion of a background check and education verification.

Position Title(s) Supervised

Two Graduate Assistants

Required Certifications

EEO Statement

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

EEO /AA Employer/Veterans/Disabled.

About Ball State University

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.


TC Deans Office:800010

Department Information

Department Email or Phone Number


Duties & Responsibilities



Job Duty

Develop relationships with incoming students and foster a sense of belonging and community. Provide holistic support for students’ academic, career, and personal pursuits.



Job Duty

Develop relationships with key offices to foster connections between students and the wide range of student services across campus. Develop a comprehensive database of existing services and key people as a resource for students and serve as an advocate and facilitator for student access to and use of these resources.



Job Duty

Collaborate with key offices to develop academic and career workshops, social networking, and community building events. Create structures to best support student integration into already existing relevant workshops and social activities. Develop a calendar of events that incorporates campus community and like programs to contribute to the growth and development of program participants.



Job Duty

Oversee graduate student navigators who provide counseling to program participants to assess need and monitor growth of their academic and personal objectives, as well as maintain program goals.



Job Duty

Serve as an advocate and guide to develop solutions and seek interventions that assist students in overcoming barriers. Develop a multi-tiered system of support to scaffold and facilitate student access to and use of services. Provide services in conjunction with navigators as needed.



Job Duty

Maintain records, streamline record keeping processes, and provide documentation and reports related to program objectives, student participation, and progress.



Job Duty

Keep current regarding best practices for student retention and success in higher education. Serve as the primary point of contact regarding the Ryan Navigators Program.



Job Duty

Collaborate with the Director of Diverse Recruitment Initiatives to develop, organize, publicize, and share resources.



Job Duty

Perform other related duties as assigned.

Posting Number


Number of Vacancies


Desired Start Date


Position End Date (if temporary)


Open Date


Applications Accepted Through Date


Open Until Filled


Information regarding transcripts

The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Special Instructions Summary


Explain your commitment to the principles of diversity and inclusive excellence for student success in higher education in 1-2 pages. Include an explanation of how your past experiences inform your approach to supporting underrepresented students seeking a degree in education in the Teachers College.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Inclusive Excellence/Diversity Statement
Optional Documents
  1. Undergraduate Transcripts
  2. Letter of Recommendation 1
  3. Master's Transcripts
  4. Letter of Recommendation 2
  5. Doctorate Transcripts
  6. Letter of Recommendation 3

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